Use assessment and development tools that support ongoing behavior change.

Use assessment and development tools that support ongoing behavior change.

What’s the biggest threat to your success with clients?

  • Your content?
  • Your delivery?
  • The company’s environment?

It’s actually none of these!

It’s the ingrained habits that leaders already have. If there’s no follow-up practice and coaching to create new habits, the odds that they’ll actually apply the new skills on the job are almost ZERO.

We understand your frustration.

We’ve been in your shoes. We know how disappointing it is to deliver outstanding leadership programs and later find out that participants aren’t using what they learned.

Our tools help you…

Get Results

Produce lasting improvements in performance.

Grow Your Business

Increase your revenue by expanding your reach and impact.


…for ASSESSMENT:  20/20 Insight GOLD 

Assessment is the first step to improved performance. Our 360 and survey software makes it a snap to gather feedback about individual, team and organization performance, to help clients focus their resources on the greatest need. You start with a baseline survey, survey again later during follow-up, and then compare the two results to measure improvements. Consultants love how customizable 20/20 Insight GOLD is. You can use a single tool for several applications:

  Needs analysis

  Pre-training assessment to identify skills to address

  Leader and individual contributor development

  Team and organizational effectiveness

  Employee engagement

  Customer satisfaction

Watch the Demo.

Would you like to offer surveys to your clients, but don’t want to set them up yourself?

We can do it for you. We offer a done-for-you service where we take care of the administration.

“I have used 20/20 Insight extensively in my business since 2003. The high quality of the software is a direct reflection of the quality of the PSS staff.”

Alice Dendinger  — Alice Dendinger Alliance Group
Alice Dendinger

“I can’t imagine running my consulting business without 20/20 Insight. I’ve been using 20/20 for eleven years and it has been an invaluable addition to my consulting practice. This one tool allows me to provide valuable feedback to my clients though 360-degree feedback surveys, organizational climate surveys, and customer surveys.”

Bonnie Reiner  — BHR Training Solutions, Inc.
Bonnie Reiner

“Since 1995, 20/20 Insight’s ability to function in so many ways has been a real asset to our tool box and a great investment for our clients. From team assessments to Level 3 training evaluation, this single tool has increased our ability to serve clients in many applications.”

Rick and Susan Stamm  — The TEAM Approach
Rick and Susan Stamm

“One of our clients needed a way to develop leaders internally so they could promote from within. They started using 20/20 Insight 20 years ago for 360 feedback to identify competencies that needed improvement. They are STILL using the software today! Turnover is way down and virtually all promotions come from internal candidates.”

Dennis LaMountain  — LaMountain & Associates
Dennis LaMountain

…for DEVELOPMENT:  Strong for Performance

To create lasting improvements on the job, leaders need practice, coaching and feedback. Our online system, Strong for Performance, delivers in spades. Strong for Performance is the perfect complement to the services you’re already providing, and you can customize the program for each client. That way, they access only the resources you want them to see – plus, you can add links to your own custom content!

  A wealth of multi-media content for 64 essential leadership skills

  A proven three-steps process that rewires the brain for a new skill

  Accountability through online interactions with you and other support coaches

  Progress checks by requesting feedback from stakeholders

How you can use Strong for Performance:

  As part of a training class

  For post-training follow-up

  Stand-alone development

  Complement to executive coaching

Watch the Demo.

As an executive coach to senior-level executives in Fortune 500 companies, I’ve found Strong for Performance very powerful during sales conversations. I’m able to assure these leaders that, between coaching sessions, they’ll access information that helps them take action, reflect, and prepare them for our next conversation. Knowing they’ll have this level of support has helped me acquire more clients.”

Lisa Walker, Ph.D.  — Lisa Walker Coaching & Consulting
Lisa Walker, Ph.D.

“The content in Strong for Performance is strong, user-friendly, just-in-time and flexible to the many different learning styles of our participants. Managers have consistently shared how the exercises, reflections and feedback from their Accountability Coach have helped them grow both personally and professionally.”

Van Black  — Organizational Effectiveness Consultant and Coach
Van Black

“This virtual coaching process has engaged the participants to an incredible degree, and the coaching network has created increased interaction with colleagues and managers. The feedback they’re getting tells us that some very significant behavior changes are taking place. Top executives see this program as a valuable investment.”

Tom Olson  — TL Olson & Associates Inc.
Tom Olson

I now have a tool that lets me get inside a client’s head between my coaching calls. When they share their completed exercises with me through the system, I’m able to find out what’s happening with them on a day-to-day basis. And this information gives me more to talk with them about when we get on the phone.”

George Alwon  — Raleigh Consulting
George Alwon