188: How a Local Government Created Service Excellence through Lean Six Sigma

Did you know that Lean Six Sigma extends way beyond the world of manufacturing? Paul Stamper is a Lean Six Sigma Master Black Belt, and he’s done a magnificent job bringing this process to the County of Ventura in California. You’ll enjoy Paul’s passion for this topic and the practical ways the principles are applied across all departments in the County. You’re sure to get ideas of how you can incorporate Lean Six Sigma into your own organization.

Paul is the Deputy Executive Officer for the County of Ventura, California. He oversees multiple program areas including their continuous improvement program, called Service Excellence, which has documented over $40 million in savings. Paul leads Strategic Planning and Economic Vitality efforts to support the 850,000 residents and 22,000 businesses in the County.

You’ll discover:

What Lean Six Sigma means and what it looks like in action
The natural strengths Paul brought with him when learning about Lean processes
How Ventura County has used the Service Excellence Program to improve services to its customers
Positive changes that have occurred at all levels in the organization since adopting Lead Six Sigma
Ways that Paul has grown as a leader and what he’s learned from his experience in this role

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Paul’s Resources

Website

County of Ventura, California – Service Excellence

Answer to the riddle about crossing the river with a fox, chicken and some grain

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187: How to Live a Legendary Life

What’s it like to be bullied and abused as a kid, end up in jail for beating up someone, and later decide to create a Legendary Life Movement? That’s just a slice of Tommy Breedlove’s life.

Tommy emerged from those early experiences stronger and determined to change his life. He went on to have a 20-year corporate career at one of the largest financial consulting firms in the world. And then…at the top of his career, Tommy experienced a transformational moment that inspired him to walk away from the corporate world and follow his true calling…to empower others to build and live Legendary Lives.

Tommy is the Wall Street Journal and USA Today Best-Selling Author of the Book, Legendary. He’s also the Founder of the Legendary Life Movement… a movement that empowers driven people to be Pros in Leadership, Business, Mindset, & their Relationships. You’ll be inspired and motivated to take action as you hear him share specific steps you can take to build your own legendary life.

You’ll discover:

What the word Legendary means to Tommy…and why he chose it
Why self-leadership is the starting point for all personal development
The question one of Tommy’s mentors asked him that became an ah-ha moment in his life
3 things you can do every day to build a practice of gratitude in your life
3 actions you can start taking today to become legendary at work, no matter what your title

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Tommy’s Resources

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Legendary Life Movement

Book

Legendary

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186: Leading from The Presidential Principles

What leaders in your life have had the greatest impact on your thinking and behavior? Anton Gunn can name five different U.S. Presidents who’ve personally influenced him.

These interactions form the basis of the seven principles in his bestselling book, The Presidential Principles. Anton served as a senior advisor for healthcare in the Obama Administration, and that President inspired him to find more ways to be of service to others.

Anton is the CEO of 937 Strategy Group, a consulting firm focused on helping leaders build diverse, high-performing teams, and world-class workplace culture. Anton was recently named one of the Ten Most Influential Minority Executives in Healthcare by Fierce Healthcare, and he’s the world’s leading expert on Socially Conscious Leadership.

You’ll discover:

The two leadership lessons Anton learned from his first boss that transformed his life
How Anton redirected his life purpose after the death of his brother
What he discovered about the U.S. healthcare system that motivated him to become an advocate for change
How Anton became a senior advisor to President Barack Obama
The one Presidential Principle that serves as that foundation of all the others

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Anton’s Resources

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185: From College Professor to Developer of Leaders

What’s it like to discover your true calling? Laura Coons, Ph.D., began her career teaching at the college level and then transitioned to the corporate world…and that’s where she found true joy. Laura bubbles over with enthusiasm when talking about her work, and you’ll hear that in our conversation.

Laura is the Senior Director of Learning at Frontdoor, a company that’s on a mission to make home ownership simple. Throughout her career there’s been the thread of servant leadership. She’s truly passionate about her role as a leader and committed to the development of future leaders.

You’ll discover:

Why Laura made the transition from higher education to the corporate world
The adjustments she needed to make to be successful in that new environment
The most important aspect of a leader’s role with members of their team
Three pillars that are the foundation for a strong, effective leader
How Laura has grown as a leader over the years

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Laura’s Resources

Website

Frontdoor

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184: How We Show Up Changes Everything

What’s it like to hire, coach and fire based on your company’s Purpose, Values, and Mission? Clate Mask knows the answer because that’s exactly what he and his team at Keap are doing every day at Keap. And they’ve built a positive culture where everyone takes ownership and personal responsibility for their actions.

Clate is the co-founder and CEO of Keap (formerly Infusionsoft), with the mission of simplifying growth for millions of small businesses worldwide. Clate’s passion for small business success stems from his personal experience taking his software company from a struggling startup to an eight-time Inc. 500/5000 winner. He’s received numerous awards over the years, including Business Leader of the Year from the Arizona Technology Council, and he was a finalist for Ernst & Young Entrepreneur of the Year. Clate is also the co-author of the New York Times bestseller Conquer the Chaos: How to Grow a Successful Small Business Without Going Crazy, a must-read for every business owner.

You’ll discover:

What Clate learned from his coach Steve Hardison about how to show up for important conversations
The importance of hiring people who are eager to grow as individuals and be owners of their lives
Why Caring is the #1 core value at Keap
The questions you’ll want to answer if you’re committed to creating a positive culture
Some of the most important lessons Clate has learned as a leader

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Clate’s Resources

Website

Keap

Book

Conquer the Chaos: How to Grow a Successful Small Business Without Going Crazy

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Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

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