173: Hire the Right People and Reduce Turnover

173: Hire the Right People and Reduce Turnover

173: Hire the Right People and Reduce Turnover

What if you could reduce turnover to 5% or less? My guest Jaime Jay has done that in his own company because he makes sure he hires the right people.

Jaime is the founder and managing director of Bottleneck Distant Assistants. Since 2006 his company has been sourcing Distant Assistants from the Philippines. They support entrepreneurs, solopreneurs, C-level executives, founders, and other professionals who are doing the wrong things so they can focus on their best work instead.

Jaime is a U.S. Army veteran and the author of the book, Quit Repeating Yourself. His life has been quite the adventure, and you’ll be inspired by the values he’s built into his company and that he and his team live by every day.

You’ll discover:

  • How Jaime went from being homeless 3 times to running a successful multi-million dollar business
  • The #1 question Jaime asks a candidate and why he does it
  • The 4 questions Jaime asks people on his team that prepare them to make sound decisions
  • The one word Jaime’s team is studying this year…and what they’re doing to make it part of their culture
  • Why Jaime likes to create a Ripple Effect

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Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

172: Empowering Women to Create Greater Impact

172: Empowering Women to Create Greater Impact

172: Empowering Women to Create Greater Impact

Did you know that women lost 36 years of progress in 2020 alone? That’s a startling statistic from the World Economic Forum, and Jane Finette is committed to reversing that trend.

Jane is the Founder and Executive Director of The Coaching Fellowship, a nonprofit organization dedicated to the development of young women leaders in social and environmental change. Jane has dedicated her life to achieving equality for women — empowering them to create impact and build the world of tomorrow, today. She’s the author of Unlocked: How Empowered Women Empower Women, which is a must-read to understand the challenges women around the world have faced and are still facing today.

You’ll discover:

  • Why Jane founded The Coaching Fellowship and what she wants to achieve with it
  • Why women lost 36 years of progress in 2020—what happened and what was lost
  • Why people should care about gender equality
  • Specific steps women can take individually to support other women
  • What men can do to support equality for women

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Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

171: Leadership Is a Way of Life, Not a Position

171: Leadership Is a Way of Life, Not a Position

171: Leadership Is a Way of Life, Not a Position

What would your life look like if you were guided by these three leadership principles: Be present, stay conscious, act compassionately? My guest Teresa Roche lives those principles every day and guides others to do the same. You’ll love the important insights Teresa shares about her key learnings in her own journey as a leader…and as a human being.

Teresa is the leader of the Human Resources team for the City of Fort Collins, and she has more than thirty years of experience working as an executive in various high-tech companies. Teresa has a deep passion for collaboration and learning because she’s interested in how individuals and organizations develop the capability to interpret an evolving and complex environment in order to take effective action.

You’ll discover:

  • Why Teresa changed her title from Chief Human Resources Officer to Human Resources Executive
  • How Teresa has used the Enneagram over the past 40 years for her own growth and for the growth of those she works with
  • Why Teresa makes no distinction between work self and home self
  • How she defines “radical candor” and uses it to wake people up to their potential

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Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

170: How UC Berkeley Transformed Performance Reviews and Built a Coaching Culture

170: How UC Berkeley Transformed Performance Reviews and Built a Coaching Culture

170: How UC Berkeley Transformed Performance Reviews and Built a Coaching Culture

What if you could turn your performance review process into a real development opportunity? Angela Stopper, Ph.D., describes exactly what she and her team at UC Berkeley did to accomplish this amazing transformation.

Angela is the Chief Learning Officer and Director of People and Organization Development at the University of California, Berkeley. She is responsible for the team that creates and delivers campus-wide learning initiatives supporting supervisory, management, functional, and technical learning efforts for the campus’s 9,000 staff and faculty administrators.

You’ll discover:

  • The You-Me-We Learning Model that forms the basis for all their development programs
  • Why the entire learning operation at UC Berkeley is branded as GROW
  • What they’ve done to empower learners to be self-driven
  • How coaching has been incorporated into their performance review system
  • What “Achieve Together” conversations between managers and employees sound like

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Angela’s Resources

Website

UC Berkeley’s GROW Program

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

169: The Power of Compassion and Connection in Healthcare

169: The Power of Compassion and Connection in Healthcare

169: The Power of Compassion and Connection in Healthcare

What does powerful leadership in healthcare look and sound like? My guest Liz Bruno describes the qualities and behaviors that matter most when creating a culture where everyone thrives. You’ll want to catch every minute of this interview because Liz drops wisdom bombs throughout our entire conversation.

Liz is the Vice President and Chief Learning Officer at Baptist Health System in Jacksonville, Florida. She’s an advanced practice psychiatric nurse who’s held leadership positions in learning and development for a number of health systems in the Southeast. Since joining Baptist Health in 2015, Liz and her team have designed and implemented innovative programs in both the clinical and leadership development arenas.

You’ll discover:

  • The distinction Liz makes between empathy and compassion
  • The negative impact that fatigue has on a leader’s behavior
  • Why self-awareness is a critical component of effective leader
  • Why Liz says everyone needs a coach
  • How Baptist Health helps employees connect with each other and with patients

Watch the episode:

Connect with Liz

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill