201: WM’s Award-winning Program for Front-Line Leaders

201: WM’s Award-winning Program for Front-Line Leaders

201: WM’s Award-winning Program for Front-Line Leaders

In many organizations, those who supervise individual contributors are often neglected when it comes to development opportunities. Not at WM. Phil Rhodes describes how they are providing a transformative program for all 3,600 of these leaders, which has led to 90%+ retention rate for those who complete the program. You’ll want to take notes to capture all the fantastic strategies Phil shares.

Phil is Head of Learning and Leadership Development at WM, formerly Waste Management, a Fortune 250 company and North America’s largest environmental services company. Phil joined the People Organization at WM in 2021 and led the successful reorganization of WM’s learning organization. This effort supported the design and delivery of more consistent learning and leadership development solutions for the company’s 50,000+ employees.

Phil and his team at WM were just named Bronze Winner of the Learning in Practice Award by Chief Learning Officer for their first-line leaders program.

You’ll discover:

  • The “listening tour” Phil conducted before re-designing WM’s learning organization
  • How the CEO and the leadership team consider “People First” before making decisions that impact employees
  • What WM did to provide a virtual coach to every front-line leader
  • How Cohort Learning is used to support learners and ingrain skills
  • WM’s generous program for educational assistance

Watch the episode:

Connect with Phil

  

Phil’s Resource

Website

WM (Waste Management)

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088: Master Your Inner Critic to Create a Fulfilling Life

088: Master Your Inner Critic to Create a Fulfilling Life

Have you taken time to discover the real reasons for negative beliefs you hold about yourself…or others? Listen closely to this interview with Chris Salem, who explains how to discover the root cause of issues you experience in life. He shares his own journey out of co-dependency to interdependency. Chris is CEO of CRS Group Holdings, working with companies to create a thriving culture starting with a growth mindset foundation. He’s the author of the international best seller Master Your Inner Critic: Resolve the Root Cause and Create Prosperity, and host of the weekly radio show, Sustainable Success. Chris is also CEO and Co-Founder of Empowering Fathers in Action, a non-profit dedicated to building strong father-son relationships.

You’ll discover:

  • Two tools you can use to identify what’s behind any unhappiness or dissatisfaction you may be feeling about your life
  • Why a growth mindset is critical to your happiness and success
  • What you can do to detach from the outcome while still expecting a positive result
  • How to become a trusted advisor with potential clients

Watch the episode:

 

Connect with Chris

      

Connect with Your Team

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