241: PwC’s Trust Leadership Institute

Is it possible to create a high-trust environment and achieve ambitious business outcomes at the same time? J.C. Lapierre describes how professional services giant PwC is doing just that with its Trust Leadership Institute. You’ll be inspired by J.C.’s enthusiasm for this important project and her passion for her role as a leader.

J.C. serves as Chief Strategy and Communications Officer for PwC, based in the firm’s Boston office. A visionary leader, J.C. creates strategy and collaborates with leaders to help develop, communicate, and sustain corporate initiatives. J.C. helped launch PwC’s Trust Leadership Institute.

She also helped create and guide PwC’s CEO Action for Diversity & Inclusion – the largest CEO-driven business commitment to advance diversity and inclusion in the workplace. During her 27 years at PwC, J.C. has held leadership roles in human capital and marketing and sales. She was named a 2022 PRWeek Woman of Distinction, as well as 2022 Outstanding In-House Professional of the Year.

J.C. sits on the Board of Flying Kites, a progressive school network in rural Kenya. She’s also an active biker and participates every year in the Pan-Mass Challenge – a fundraising bike-a-thon that benefits the Dana-Farber Cancer Institute.

You’ll discover:

The question J.C. asks herself at the beginning and end of each day in pursuit of her own growth
Actions J.C. takes to help those on her team grow and develop
What led to the creation of PwC’s Trust Leadership Institute and the benefits CEOs experience from attending
How PwC demonstrates its commitment to invest in its people
The mentorship and sponsorship opportunities PwC provides for every employee