208: Tips for Remarkable Speaking

208: Tips for Remarkable Speaking

208: Tips for Remarkable Speaking

Do you ever get nervous when you need to speak in public, whether your audience is one person or a large group of 100 or 1,000? You’re not alone! Shelley Goldstein and Mark Bossert are experts in helping people calm down and relax. You’ll want to take notes as you listen to the many valuable ideas they share for becoming a confident, compelling speaker.

Shelley and Mark are international speaking coaches and the founders of Remarkable Speaking. They’ve trained thousands of people in over 40 countries in a wide variety of industries.

Shelley struggled to memorize scripts, making her incredibly nervous and tongue-tied when she had to present. Mark was terrified to speak up because he was anxiety ridden and lost his confidence from sleepless nights.

The two of them met in a public speaking course. The investment and experience mastering those skills became Shelley’s and Mark’s inspiration for developing their own signature transformational methodology to help others overcome their speaking fears.

You’ll discover:

  • The benefits of being imperfect and vulnerable when you’re speaking
  • What to do if someone in the audience is not engaged in what you’re saying
  • How to connect with your breath and your emotions to increase your effectiveness
  • The distinction between personal and private when deciding what to share with an audience
  • How Shelley and Mark use small groups and gamification to help someone gain confidence and get past imposter syndrome

Watch the episode:

Connect with Shelly

  

Connect with Mark

  

Shelley & Mark’s Website

Remarkable Speaking

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

207: Building Trust at Penn State Health

207: Building Trust at Penn State Health

207: Building Trust at Penn State Health

Have you ever gone on a Listening Tour? That’s what Hillary Miller did in her first 3 months at Penn State Health in her role as Chief Learning Officer. What she learned in her conversations with hundreds of people allowed her and her team to design programs that were relevant and well received.

Hillary has also set up a Learning Council across the organization that enables people in all types of positions to have a voice. You will love the types of questions Hillary shares throughout this conversation that encourage people to speak openly and build strong trust.

You’ll discover:

  • The 4 questions Hillary asked each person she met with during your listening tour
  • What Hillary has done to build trust and high performance with her own team
  • The weekly Development Sessions Hillary and her team have…and how she’s expanding them to other parts of the organization
  • The growth she went through to make it easy for her to say “I’m not perfect” and “I made a mistake”
  • Why Hillary is a big believer in humor and laughter

Watch the episode:

Connect with Hillary

  

Hillary’s Resources

Website

Penn State Health

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

206: Lead from the Heart and Love Your People

206: Lead from the Heart and Love Your People

206: Lead from the Heart and Love Your People

Does “lead from the heart” imply touchy-feely or weakness? Not according to Mark C. Crowley, who used this approach successfully throughout his 25 years in the financial services industry, an industry known for being highly competitive. Mark shares the science and research that backs up the value of this approach.

Mark is the author of what’s become one of Meredith’s favorite business books ever, Lead from the Heart, and he’s the host of a podcast of the same name. You’ll find out WHY Mark was so successful by leading from the heart in this riveting conversation.

You’ll discover:

  • Experiences Mark had early in life that shaped his purpose today
  • The science that shows that the heart is more than “a blood pump”
  • What Mark learned about the power of engaging both the minds and heart of others to achieve extraordinary results
  • How “Love Your People” became Mark’s mantra
  • The 4 Practices of leading from the heart

Watch the episode:

Connect with Mark

    

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

205: The Do-Be Approach for Business Owners & Leaders

205: The Do-Be Approach for Business Owners & Leaders

205: The Do-Be Approach for Business Owners & Leaders

How can we reconcile the different (and often conflicting) perspectives that employers and employees have? You’ll get important insights in the lively conversation I had with Tony Carnesi and Brian Gorman. They work closely with both groups, and they share important steps business owners and leaders can take to open the door to understanding and trust.

Tony Carnesi and Brian Gorman are the co-founders of Do-Be Associates. Tony is the consultant who helps business owners and leaders focus on what they need to DO to get what they want from their Business. Brian is a certified Executive Coach, and his focus is how they “Show Up”, or who they need to BE. Their combined objective is for the business owners and business leaders to fully realize the vision they have for their success.

You’ll discover

  • What Tony has learned in recent conversations with business owners and executives
  • The importance of understanding both employers’ and employees’ perspectives
  • Questions business leaders can ask to understand the needs of their employees
  • How Judith Glazer’s TRUST model can be applied to building strong relationships in the workplace
  • The powerful and effective combination of DOING and BEING to get the best results

Watch the episode:

 

Connect with Tony

  

Connect with Brian

  

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

204: How Leaders Inspire, Connect, and Achieve at Ball Corporation

204: How Leaders Inspire, Connect, and Achieve at Ball Corporation

204: How Leaders Inspire, Connect, and Achieve at Ball Corporation

What happens if you refer to new initiatives in scientific terms like “experiment” and “test”? That’s exactly what Mark Kaestner, Ed.D., does at Ball Corporation. You’ll be fascinated to learn how that approach ensures success later, when scaling the program. Mark also explains why continuous feedback is a critical piece of the process.

Mark is Vice President of Talent Development, Learning and Development, People Analytics and Transformation at Ball. He has more than twenty years of executive experience in these fields with companies like Coca-Cola and Graphic Packaging. Mark finds it exhilarating to have the opportunity to impact leaders and employees through talent solutions, and you’ll feel his enthusiasm come through in this conversation.

You’ll discover:

  • 3 core values that drive behavior and performance at Ball
  • Why Mark uses the words “experimenting” and “testing” with initial implementation of a new program instead of “pilot”
  • How continuous feedback is used by managers coaching employees and by employees giving upward feedback
  • The 3 power questions that managers are encouraged to ask employees in their monthly meetings
  • The key lessons Mark has learned in his own growth as a leader

Watch the episode:

Connect with Mark

  

Mark’s Resources

Website

Ball Corporation

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill