199: FLIPD Coaching – Leadership Development That Sticks

What does it take to create leadership training programs that result in real behavior change? Billy Martin has the answer because he’s done this successfully with sales leaders in two global companies—Salesforce and Dassault Systems. He describes all the elements built into their process, including teaching leaders how to ask powerful questions that draw out the native genius of their team members.

Billy is Senior Director of Strategic Programs and Leadership at Medidata Solutions, a Dassault Systems Company. He’s passionate about leading teams of professionals that create programs for onboarding new sales leaders and B2B sales reps around the world. His team builds and delivers various leadership business simulations, training programs, guided coaching activities and skill assessments — all designed to scale globally across the leadership community.

Billy is the co-author of One Thing: Focus on Sales Leadership: Insight from Top Business Executives on What It Takes to Be a Great Leader. He’s also been a basketball referee since 1978.

You’ll discover:

The FLIPD model and what the acronym means
How Billy uses simulations to make learning relevant for learners
The follow-up components that help leaders ingrain skills
What Billy and his team do to help leaders become effective coaches
Ways that Bill has grown as a leader over the years

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Billy’s Resources

Websites

Medidata

FLIPD Coaching

Book

One Thing: Focus on Sales Leadership: Insight from Top Business Executives on What It Takes to Be a Great Leader

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Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

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198: Redfin’s Commitment to Creating a Coaching Culture

How do you help leaders take on the role of “coach” in addition to their other responsibilities? Arin Bryan is making that happen at Redfin with excellent results. You’ll love her enthusiasm for what she’s doing and the outstanding results they’re experiencing!

Arin is the Senior Director for Learning and Organizational Development with Redfin, and prior to that, she led Learning and Development teams in the travel tech industry for Expedia and Vrbo. With 12 years of experience leading learning and development teams, Arin is an industry expert in talent development. She is passionate about creating innovative learning and career experiences, cultivating learning cultures, and driving behavior and skill growth. She is a Certified Professional Coach specializing in career, executive, and life coaching.

You’ll discover:

How Arin got “hooked” on coaching as a key skill for managers
The research and analysis she did to design the most effective training programs
Different ways employees said they wanted “coaching” without using that word
Why Arin—and Redfin’s CEO, Glenn Kelman—says it all starts with love
How effective coaching impacts attraction and retention of talent

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Connect with Arin

Arin’s Resources

Website

Redfin

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Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

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197: Hunting Discomfort No Matter What

Are you committed to achieving what you want in life #NoMatterWhat? Sterling Hawkins is on a mission to help more people do just that. In his interview, we talk about the five practices you can adopt to get results regardless of the circumstances you may be facing.

Sterling serves as CEO and founder of the Sterling Hawkins Group, a research, training, and development company focused on unlocking human and organizational potential. He has been seen in publications like Inc., Fast Company, The New York Times and Forbes and recently released the best-selling book Hunting Discomfort: How to Get Breakthrough Results in Life and Business No Matter What. I highly recommend you pick up a copy ASAP, then study and apply the 5 practices.

You’ll discover:

Why Sterling recommends hunting for discomfort instead of avoiding it
The 5 practices from his book that empower you to achieve greater success and joy
The impact of the “Get a Tattoo” practice on your commitment to a desired result
How “Building a Street Gang” can take your results to the next level
What Surrender really means when applied to all areas of your life

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Connect with Sterling

Sterling’s Resources

Website

Sterling Hawkins

Hunting Discomfort Quiz (free)

Book

Hunting Discomfort: How to Get Breakthrough Results in Life and Business No Matter What

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Connect with Your Team

Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

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196: How Merck Is Building a Culture of Learning

What does it take to transform learning and development in a big pharmaceutical company? Johann Laville shares the three gaps that existed at Merck and what they’re doing to build a powerful learning culture. You’ll love hearing Johann’s passion and enthusiasm for all aspects of this undertaking…and you’ll gain important insights about what’s possible when everyone from the executive suite on down is committed to making the transformation a reality.

Johann is the Chief Learning Officer in Global Learning & Development at Merck & Co., Inc. where he ensures that learning solutions and innovations are aligned with the company’s mission to save and improve lives. He has more than 20 years of experience leading large global teams with a focus on furthering business transformation as well as defining and launching innovative user experiences.

You’ll discover:

The 3 gaps Merck is addressing in its “transformation of learning”
What Johann and his team are doing to build a strong culture of learning
How Merck is resolving issues around the Journey of Leadership across all departments
The onboarding process in place for new hires to help them start their learning journey on Day 1
Key leadership lessons that Johann has learned in his own journey

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Connect with Johann

Johann’s Resources

Merck & Co, Inc.

Merck’s ESG (Environmental, Social & Governance) Progress Report, 2021/2022

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Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

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195: Become the Person You Want to Network With

What thoughts come to mind when you hear the word “networking”? If any of them are negative—or if you wish you could build a stronger network yourself—this episode is for you. My guest Frank Agin is a masterful networker, and he has invested decades in showing others how to do it right. You’ll hear valuable tips around making introductions, the benefits of being a Giver and not a Taker, and what to do at networking events.

Frank is president of AmSpirit Business Connections, which empowers entrepreneurs, sales representatives, and professionals to become successful through networking. He hosts the Networking Rx Podcast that’s packed with insights and interviews related to better business relationships. Frank is also the author of several books, including Foundational Networking, which I highly recommend if you’re interested in learning from a true thought leader around the importance of building professional relationships.

You’ll discover:

What many people get wrong about networking
The elements of foundational networking
Why KNOW, LIKE and TRUST are the keys to building strong business relationships
The infinite power of making introductions
Steps you can take to become effective at networking events

Watch the episode:

Connect with Frank

Frank’sResources

Connect with Your Team

Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

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