194: How PEERNOVATION Builds High-Performing Teams

194: How PEERNOVATION Builds High-Performing Teams

194: How PEERNOVATION Builds High-Performing Teams

What do CEO peer advisory groups and high-performing teams in organizations have in common? Leo Bottary has worked closely with both, and he’s identified 5 Factors that are essential to their ultimate success. You’ll enjoy learning from his expertise combined with his passion to have a positive impact!

Leo is the founder and managing partner of Peernovation, LLC. He’s a sought-after thought leader, keynote speaker, and workshop facilitator on leadership and maximizing the power of peers in the workplace. Leo is the author of three books, and we focused on his latest one, PEERNOVATION: What Peer Advisory Groups Can Teach Us about Building High-Performing Teams, in this conversation.

You’ll discover:

  • Why CEO peer advisory groups are so effective
  • How the principles from those groups apply to teams in today’s organizations
  • What’s behind Leo’s saying, “The Power of WE begins with ME”
  • How the 5 Factors work together to create the right results
  • The importance of celebrating large and small wins as a team

Watch the episode:

Connect with Leo

  

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

193: ZoomInfo’s Extraordinary Approach to Customer Onboarding & Education

193: ZoomInfo’s Extraordinary Approach to Customer Onboarding & Education

193: ZoomInfo’s Extraordinary Approach to Customer Onboarding & Education

Have you ever invested in technology, only to find yourself frustrated when trying to learn how to use it? Tom Studdert and his team at ZoomInfo have created a new customer experience that ensures their success. Tom shares lots of nuggets you can apply to the onboarding of new clients and employees.

Tom Studdert is the Vice President of Customer Onboarding & Education at ZoomInfo where he oversees the comprehensive onboarding program with a focus on early adoption of the ZoomInfo suite of products. Before joining ZoomInfo, Tom spent 20 years in Higher Education serving as an Assistant Dean of Student Development at Texas Christian University and a Director of New Student Orientation at the University of Southern California.

You’ll discover:

  • The strengths Tom brought from his experiences in higher education to his role at ZoomInfo
  • How Tom and his team build scaffolding into all customer education programs
  • How Customer Education differs from Customer Training and Customer Service
  • What Tom and his team do to provide extraordinary experiences when onboarding new customers
  • The values that the CEO models and advocates for everyone in the company

Watch the episode:

 

Connect with Tom

Tom’s Resources

Website

ZoomInfo

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

192: The Fearless Factor at Work

192: The Fearless Factor at Work

192: The Fearless Factor at Work

What if you could change the way you look at fear? Jacqueline Wales has a deep understanding of what’s behind fear…and the questions you can ask yourself to break through limiting beliefs and stories that may be causing you to play small in life. You’ll discover how to reframe your ideas about fear and failure so they serve you instead of hold you back.

Jacqueline developed a fearless approach herself after enduring, and then breaking away from, a nightmarish family to establish new patterns and find peace. She is now an author, keynote speaker, and trusted advisor to successful, high-achieving women. And she is an unwavering champion for being fearless.

In this conversation we talk about key ideas and questions from her latest book, The Fearless Factor @ Work, which I highly recommend, especially if you’ve ever allowed your fears to get in the way of speaking up or taking courageous action.

You’ll discover:

  • How Jacqueline defines fear and more specifically, fear in the workplace
  • The distinction Jacqueline makes between the stories we tell ourselves and the evidence for those beliefs
  • What she does to help clients play big when they’re used to playing small and holding back
  • Some of the messages that girls receive when growing up that don’t serve them as adults
  • The importance of self-compassion and self-love when you’re working to make a change

Watch the episode:

 

Connect with Jacqueline

  

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

191: Creating a Culture of Welcome

191: Creating a Culture of Welcome

191: Creating a Culture of Welcome

What would you predict the future to be for a boy who was the son of a Black pimp father and a white single mother on welfare? If you answered “pretty bleak,” you would be wrong in the case of JeVon McCormick. JeVon took all the adversity he faced and turned it into a highly successful life and career.

Today, JeVon is the CEO of Scribe Media, a multi-million-dollar publishing company that was recently ranked the #1 Top Company Culture in America by Entrepreneur Magazine. JeVon was recently named Best CEO in Austin, Texas.

JeVon’s experiences shaped a mindset for modern leadership that now guides his service at Scribe Media and is captured in his book, Modern Leader. You are likely to re-evaluate of your ideas and even some of the words you use as you listen to this thought-provoking conversation.

You’ll discover:

  • The incident that made JeVon immune to criticism from others
  • Why the old corporate playbook is obsolete
  • The #1 behavior that modern leaders need to demonstrate
  • What JeVon learned from his biggest mistake
  • Words that JeVon dislikes and the alternatives he prefers

Watch the episode:

 

Connect with JeVon

        

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

190: Stop Being the Answer-Person for Your Team

190: Stop Being the Answer-Person for Your Team

190: Stop Being the Answer-Person for Your Team

Have you ever been told, “You’re the best leader I’ve ever had”? Michelle Braden has. She lives and breathes every day the behaviors that both challenge and support the people on her team.

In this gold nugget-filled conversation, you’ll hear about the journey that led Michelle to learn about, adopt, and apply the key leadership skills that bring out the best in others.

Michelle is the Vice President of Global Talent Development at WEX, a leading provider of corporate payment solutions. She has more than 25 years of successful management experience in companies like TELUS International, SAP and Xerox.

You’ll discover:

  • Why Michelle Braden likes to describe herself as the Chief Learning Evangelist
  • How the Situational Leadership program became a turning point in Michelle’s career
  • What Michelle does to challenge team members and provide support at the same time
  • The behavior that consistently trips up the senior leaders Michelle has coached in her role
  • How application of The Fifth Agreement helps build critical thinking skills

Watch the episode:

Connect with Michelle

Beth’s Website

WEX

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill