250: What It Takes to Improve High-Impact Communication Skills

250: What It Takes to Improve High-Impact Communication Skills

250: What It Takes to Improve High-Impact Communication Skills

To celebrate Episode #250, Meredith invited her business partner of 32 years, Dr. Denny Coates, to be her guest and discuss insights they’ve acquired around skill development and behavior change.

Denny and Meredith were introduced to each other in 1990 and met for breakfast to get acquainted. Three hours later, they were still talking. They are still fascinated with each other’s thinking as they’ve evolved as individuals and as a company over the past 3 decades

Denny is CEO of Grow Strong Leaders and is the primary author of the company’s products and books. He’s a graduate of West Point and the Army Ranger School and earned his Ph.D. from Duke University. He served on the faculties of the United States Military Academy, the Armed Forces Staff College, the College of William and Mary, and the Center for Creative Leadership.

You’ll discover:

  • How knowledge and skills are different
  • What it takes to establish a skill so you use it automatically
  • Why it’s important to focus on improving just one skill at a time
  • How to provide coaching to every person in an organization
  • What the peer coaching process looks like

Watch the episode:

Connect with Denny

 
  

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

169: The Power of Compassion and Connection in Healthcare

169: The Power of Compassion and Connection in Healthcare

169: The Power of Compassion and Connection in Healthcare

What does powerful leadership in healthcare look and sound like? My guest Liz Bruno describes the qualities and behaviors that matter most when creating a culture where everyone thrives. You’ll want to catch every minute of this interview because Liz drops wisdom bombs throughout our entire conversation.

Liz is the Vice President and Chief Learning Officer at Baptist Health System in Jacksonville, Florida. She’s an advanced practice psychiatric nurse who’s held leadership positions in learning and development for a number of health systems in the Southeast. Since joining Baptist Health in 2015, Liz and her team have designed and implemented innovative programs in both the clinical and leadership development arenas.

You’ll discover:

  • The distinction Liz makes between empathy and compassion
  • The negative impact that fatigue has on a leader’s behavior
  • Why self-awareness is a critical component of effective leader
  • Why Liz says everyone needs a coach
  • How Baptist Health helps employees connect with each other and with patients

Watch the episode:

Connect with Liz

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

071: Connect with Your Team

071: Connect with Your Team

What’s it like to record a conversation with someone you’ve worked with for 30 years? Join me for this discussion with my long-time business partner, Dr. Denny Coates, about our new book, Connect with Your Team: Mastering the Top 10 Communication Skills. We talk about some of the skills and how they contribute to team collaboration and productivity. Denny is a prolific writer. In addition to this book, Denny has published three books in 2020 for parents: How Your Teen Can Grow a Smarter Brain, Connect with Your Kid, and Preparing Your Teen for Life.

You’ll discover:

  • Why this book is different than other books about workplace communication
  • Interpersonal skills that have a positive impact on others
  • A key leadership skill that’s not used often enough
  • The role of peer coaching in building stronger teams
  • How the 10 skills can be used in coaching

Watch the episode:

 

Connect with Denny

    

Connect with Your Team

Mastering the Top 10 Communication Skills

Strong for Performance

Create a Coaching Culture with Learning & Development Programs That Stick