Trust | Grow Strong Leaders

272: Taking a Stand for the Possibility in Others

Imagine how you’d feel if someone recognized your true potential—beyond what you thought was possible—and guided you to grow into it. That’s what Caroline Hughes does with each client she coaches. She meets them where they are, gets clarity about where they want to go, and that destination becomes her place to stand for them. You will be inspired as you listen to Caroline describe her process, and you’ll see how you can do this for each person on your team.

Caroline is the Founder and CEO of Conscious Leadership Development, based in Ireland. She became a global director at the age of 39 and held senior executive positions across a range of sectors, delivering large-scale transformation. Caroline now works with highly talented senior executives to create compelling visions for their teams and increase their impact and outcomes.

Caroline takes a powerful stand at the intersection of leadership and personal development. She believes that organizations are rich academies in which we learn all the skills and capabilities we need to be powerful leaders and human beings.

You’ll discover:

The evolution that Caroline has seen in the role of leaders over the past 20 years
Ways that we lose our power and how to reclaim it
What Caroline does to help clients discover for themselves the changes they need to make
Why it’s important to meet others where they are and not where we think they “should” be
How to be a stand for the possibility in others

Watch the episode:

Connect with Caroline

Caroline’s Website

Conscious Leaders

Connect with Your Team

Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

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265: Leading through Major Changes

Many mergers and acquisitions are dismal failures, but it doesn’t have to be that way. Find out how Sikko Zoer created buy-in and achieved a positive transformation when combining two very different divisions after an acquisition. So many of the actions Sikko took can be used by leaders on a daily basis.

Sikko has more than 15 years of experience in Healthcare and MedTech at Medtronic. He’s got a strong history of being a dependable executive leader who is driven by challenge, undeterred by obstacles, and committed to excellence in multiple areas, including operations, supply chain planning & optimization, logistics, IT, and marketing.

These days Sikko is involved in several businesses. He offers Strategic Advice, Consulting, Coaching, Mentorship, and Interim Management through his own companies, Qwinn Consultancy and Supply Chain Companions. Sikko also serves as a Senior Advisor with The Boston Consulting Group.

Sikko loves bringing new insights and providing directions that make companies and their people successful and proud. He does this in a positive, optimistic, open, and respectful way, as you’ll learn in this conversation.

You’ll discover:

Issues Sikko encountered when combining two very different teams with very different mindsets
What he did to get buy-in from stakeholders
Ways that Sikko himself changed during the process
How Sikko helped people shift from Victim to Owner mindset
Why listening to understand was a critical skill for each person to develop

Watch the episode:

Connect with Sikko

Sikko’s Resources

Websites

Z2Dynamics

QWINN Supply Chain Consultancy

Connect with Your Team

Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

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256: A Leader’s Impact on Culture and the Employee Journey

Do you know of a leader who worked with the same team of people for 12 years? Russel Lolacher achieved that feat. In this interview, Russel reveals exactly what he did to create the environment that caused every person to want to stay and give their best effort. You’ll learn valuable strategies that you can implement immediately with your own team.

Russel is an international speaker and the founder and host of Relationships at Work Podcast. It’s the leadership guide to creating a workplace we love. On his show, Russel digs into timely and relevant topics with global experts on how to be better leaders and create healthy workplace cultures.

He’s held successful leadership and communication roles for almost 25 years, retaining one team for almost 12 years. Russel’s work and expertise in building employee and customer trust has been recognized on international stages and in multiple publications. He’s been named 4 times as a Top Thought Leader by the International Customer Management Institute (ICMI).

You’ll discover:

Why Russel uses Air, Land, and Sea to describe the 3 levels of awareness that leaders must have
How Russel created a psychologically safe work environment for his team
What’s missing in most organizations after the onboarding process, to complete employee’s journey with an organization
The long-term impact of poor leadership on people, even after they leave the organization
Key take-aways Russel has learned from the guests on his podcast

Watch the episode:

Connect with Russel

Russel’s Resources

Website

Russel Lolacher

Podcast

Relationships at Work

Connect with Your Team

Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

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241: PwC’s Trust Leadership Institute

Is it possible to create a high-trust environment and achieve ambitious business outcomes at the same time? J.C. Lapierre describes how professional services giant PwC is doing just that with its Trust Leadership Institute. You’ll be inspired by J.C.’s enthusiasm for this important project and her passion for her role as a leader.

J.C. serves as Chief Strategy and Communications Officer for PwC, based in the firm’s Boston office. A visionary leader, J.C. creates strategy and collaborates with leaders to help develop, communicate, and sustain corporate initiatives. J.C. helped launch PwC’s Trust Leadership Institute.

She also helped create and guide PwC’s CEO Action for Diversity & Inclusion – the largest CEO-driven business commitment to advance diversity and inclusion in the workplace. During her 27 years at PwC, J.C. has held leadership roles in human capital and marketing and sales. She was named a 2022 PRWeek Woman of Distinction, as well as 2022 Outstanding In-House Professional of the Year.

J.C. sits on the Board of Flying Kites, a progressive school network in rural Kenya. She’s also an active biker and participates every year in the Pan-Mass Challenge – a fundraising bike-a-thon that benefits the Dana-Farber Cancer Institute.

You’ll discover:

The question J.C. asks herself at the beginning and end of each day in pursuit of her own growth
Actions J.C. takes to help those on her team grow and develop
What led to the creation of PwC’s Trust Leadership Institute and the benefits CEOs experience from attending
How PwC demonstrates its commitment to invest in its people
The mentorship and sponsorship opportunities PwC provides for every employee

Watch the episode:

Connect with J.C.

J.C.’s Resources

PwC’s Websites

PcW.com

PwC Trust Leadership Institute

J.C.’s profile on PwC website

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Connect with Your Team

Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

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230: Trust & Inspire: Unleash Greatness in Others

The Command & Control approach to leadership is obsolete, and there’s a powerful replacement for it: Trust & Inspire. Steven M. R. Covey is passionate about helping leaders adopt this far more effective way of leading others, and he brought this enthusiasm to our conversation. You will be inspired as he describes all the benefits of a leadership model that’s focused on helping people grow even as they are held accountable for results.

Stephen is the New York Times and #1 Wall Street Journal bestselling author of The Speed of Trust, which has sold over 2 million copies worldwide. His new book, Trust & Inspire: How Truly Great Leaders Unleash Greatness in Others, is also a Wall Street Journal bestseller. It immediately became one of my favorite books for leaders and parents.

Stephen brings to his writings the perspective of a practitioner, as he is the former President & CEO of the Covey Leadership Center, where he increased shareholder value by 67 times and grew the company to become the largest leadership development firm in the world. Stephen co-founded and currently leads FranklinCovey’s Global Speed of Trust Practice.

You’ll discover:

The limitations of Enlightened Command & Control
How the best leaders extend trust to others
What’s involved in inspiring someone to perform at the highest level
Fundamental beliefs that Trust & Inspire leaders have about people
The elements of Stewardship Agreements that clarify expectations and define accountability

Watch the episode:

Connect with Stephen

Stephen’s Resources

Websites

Speed of Trust

Books

Trust & Inspire: How Truly Great Leaders Unleash Greatness in Others

The Speed of Trust

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Connect with Your Team

Mastering the Top 10 Communication Skills

Order from Amazon

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

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