What’s the real difference between managing and leading? Mark Hinderliter, former C-suite executive, business owner, and consultant, explains how shifting from managing processes to inspiring people can transform both your leadership and your organization. Drawing from his book From Manager to Leader: 6 Practices that Accelerate Transformation and his own journey, he shares practical lessons on growing through mistakes and focusing on what matters most.

You’ll also hear why trust is the foundation of strong teams and how leaders can show character, competence, connection, and consistency. Mark shares practical insights on balancing accountability with support, giving clear feedback, and creating clarity through active listening. His stories and strategies will help you reflect on your own leadership and take steps to strengthen both relationships and results.

Mark is the creator of Diamond Quality Leadership©, a workshop designed to help managers lead today’s workforce. As a senior leader in the corporate arena, Mark has taught and coached hundreds of leaders at all levels in eight countries. In his own business, Mark has coached leaders from the Director level up to the CEO.

You’ll discover:

• The key distinction between managing tasks and leading people
• How trust impacts culture, engagement, and performance
• Why accountability is a vital part of servant leadership
• Ways to improve clarity in giving feedback and instructions
• Six practices that accelerate your growth as a leader

Watch the episode:

Connect with Mark

Mark’s Resources

Website

Third Way Inc.

Book

From Manager to Leader: Six Practices that Accelerate Transformation

Have you ever felt like certain patterns in your life keep repeating, no matter how much you try to change? Rich Habets shares the concept of “scripts”—deeply ingrained, unconscious behaviors shaped by past experiences that influence how we see ourselves and interact with the world. By recognizing and rewriting these scripts, we can break free from limiting beliefs and create more empowering, fulfilling experiences in both our personal and professional lives.

We also explore the power of conscious choice—how shifting from “getting from” to “bringing to” transforms the way we approach relationships, work, and everyday moments. Rich’s stories from his new book, Being Your Own Authority, illustrate how mindfulness and self-awareness allow us to step into our own authority. If you’re ready to embrace self-discovery, cultivate trust, and align your actions with your values, this episode will leave you inspired to take the next step on your journey.

Rich is a former executive turned coach and strategist who has spent over 25 years working with leaders, founders, and organizations worldwide. Rich has helped thousands of individuals and businesses break free from limiting patterns and create powerful transformations. He specializes in leadership, mindset shifts, and game-changing strategies that help individuals and organizations solve intractable problems by being fully themselves and dismantling the stories that have held them back.

You’ll discover:

• How unconscious “scripts” shape your decisions and how to identify them
• The transformative power of shifting from “getting from” to “bringing to” in everything you do
• Why self-awareness and mindfulness are essential for personal growth
• Why taking a stand for your values builds trust and authenticity
• Practical ways to step into your personal power and create new possibilities

Watch the episode:

Connect with Rich

Rich’s Resources

Website

Richard Habets

Book

Being Your Own Authority

Related Podcast Episodes

228: Start Within to Change Your World

What wisdom could you extract from someone who’s had over 40 years of experience as a leader? An amazing amount if that leader is Oakland McCulloch. You’ll hear practical ideas and stories that will inspire you to elevate your own leadership.

Better known as Oak, our guest’s 40-plus years of leadership experience includes 23 in the U.S. Army, followed by various civilian positions. While in the Army, he was deployed overseas multiple times. Oak’s last position in the Army was a three-year tour as Professor of Military Science at the University of South Alabama, where he led the training and commissioning of Lieutenants and tripled the size of the program.

Oak is the author of an excellent book, Your Leadership Legacy: Becoming the Leader You Were Meant to Be, and he’s now an internationally recognized keynote speaker on leadership and success. As you listen to this conversation, you’ll see that Oak is a true servant leader.

You’ll discover:

• What two high school mentors taught Oak about leadership
• How Oak defines leadership
• What’s required to build a culture of trust
• Why Oak says, “Becoming a micromanager is the #1 mistake a leader can make.”
• The importance of preparing young people for leadership roles—and what to focus on

Watch the episode:

Connect with Oak

Oak’s Resources

Website

LTC Oak McCulloch

Book

Your Leadership Legacy: Becoming the Leader You Were Meant to Be

What causes companies to experience rapid top-line revenue growth? Philippe Bouissou, PhD, provides the answer in this impactful conversation. His framework is brilliantly simple. Identify the four possible areas of misalignment between the company and the customer, then make changes to create alignment.

Philippe outlines the four areas and provides concrete examples of each. He also describes one of the world’s most successful companies that excels in aligning all four.

Philippe has been in Silicon Valley for 33 years. He launched and scaled Apple’s eCommerce business from zero to $350 million, working closely with Steve Jobs. Since leaving Apple, he’s had success as a CEO, entrepreneur, and venture capitalist, and he’s served on the board of 23 companies. He is a growth expert, a TEDx speaker with over one million views, and the author of the bestseller book Aligning the Dots.

Today, Philippe is Managing Partner at Blue Dots Partners LLC, a Palo Alto-based advisory firm he founded. The firm is dedicated to solving one problem: helping companies grow faster.

If you’re responsible for any part of top-line revenue growth in your company, this episode is a must-listen. And you’ll want to pick up a copy of Aligning the Dots, too!

You’ll discover

• Why Philippe said Steve Jobs was the best leader he ever worked with
• Key lessons Philippe has learned in his leadership journey
• The one question he asks CEOs about their business (and it’s not, “What do you do?”)
• The four axes of alignment required to grow a business
• Why there’s a 5^th axis that determines the execution of the other four

Watch the episode:

Connect with Philippe

Phillipe’s Resources

Website

Blue Dots Partners

Book

Aligning the Dots: The New Paradigm to Grow Any Business

TED Talk

The Secret to Grow Any Business

Over the course of his career, Ethan Evans reviewed 10,000+ resumes, conducted over 2,500 interviews, and made more than 1,000 hires. He knows a thing or two about finding, onboarding, AND developing the right people.

In this high-energy conversation, Ethan shares the qualities he looked for and the aspects of character he believes are most important for leaders. You’ll find great value in reflecting on the lessons he learned from a big mistake he made at Amazon that got him in trouble with CEO Jeff Bezos.

Ethan is a former Vice President at Amazon. During his 15 years there, he helped invent many of the offerings that we take for granted today, like Prime Video, Amazon Video, and the Amazon App Store. Prior to Amazon, Ethan spent 12 years at 3 startups.

In September of 2020, Ethan retired from Amazon and made the decision to pay it forward. He devotes time teaching leaders to become true executives through courses he offers and free content he provides on LinkedIn and his website.

You’ll discover:

• How Ethan added to the Amazon Leadership Principle of Ownership
• What Ethan looks for when interviewing a candidate or considering someone for a promotion
• The five steps in Ethan’s Magic Loop for managing up
• What leaders can do to build trust quickly
• A big mistake Ethan made at Amazon and the lessons he learned from it

Watch the episode:

Connect with Ethan

Ethan’s Website

Ethan Evans

Related Podcast Episodes

302: Becoming a Generous Leader

​When you think about it, leadership and sales have a lot in common. For example, both require the ability to build trust quickly. In this value-packed episode, Larry Levine shares ideas from his new book, Selling In a Post-Trust World, that apply to leaders and salespeople alike.

Larry is also the international best-selling author of Selling from the Heart and the co-host of the award-winning Selling from the Heart Podcast.

In a world where it can be hard for salespeople to create trust, Larry helps sales teams leverage the power of authenticity to grow revenue, grow themselves, and enhance the lives of their clients. Larry has coached sales professionals across the world, from tenured reps to new millennials entering the salesforce.

You’ll discover:

• The importance of identifying your WHY to have the greatest possible influence and impact
• Why the ability to create authentic relationships must begin with being authentic with yourself
• How you can create an inspirational experience for your team members and your clients
• The power of learning what your unique “secret sauce” is and using it consistently
• What you can learn when you’re curious and not making assumptions

Watch the episode:

Connect with Larry

Larry’s Resources

Websites

Selling from the Heart

Selling In a Post-Trust World

Books

Selling from the Heart: How Your Authentic Self Sells You

Selling In a Post-Trust World: Discover the Soft Skills That Yield Hard Dollars

How did Dr. Antonia (Toni) Novello become the first woman and the first Hispanic to hold the position of U.S. Surgeon General in 1990? Hers is an inspiring story and compelling read as described in her book with Jill Tietjen, Duty Calls: Lessons Learned from an Unexpected Life of Service. In this conversation, we discuss Toni’s career path to that position as well as her role during 9/11 as the New York State Commissioner of the Department of Health.

Toni and Jill are both highly accomplished women, extraordinary leaders, and trailblazers in their respective fields, so it was a real honor to have them as guests.

Toni was born in Fajardo, Puerto Rico. She graduated from the University of Puerto Rico with a B.S. and an M.D. She completed her residency and internship in pediatrics at the University of Michigan and a fellowship in pediatric and adult nephrology at the University of Michigan and Georgetown University. Also, she received a Master’s and a Doctor of Public Health from Johns Hopkins University.

In 1990, Toni was sworn in as the 14th Surgeon General of the U.S. Public Health Service and became the first woman and the first Hispanic to hold this position. From 1999 to 2007, she was the New York State Commissioner of the Department of Health and served in this position during 9/11.

Jill S. Tietjen, PE, is an author, international speaker, and electrical engineer. After more than forty-five years in the electric utility industry, her professional focus is now on women’s advocacy worldwide. Her fifteen books include the bestselling and award-winning Her Story: A Timeline of the Women Who Changed America and Hollywood: Her Story, An Illustrated History of Women and the Movies. She has been inducted into the Colorado Women’s Hall of Fame and the Colorado Authors’ Hall of Fame and has been elected to the National Academy of Construction.

You’ll discover:

• How Toni and Jill met and decided to collaborate on writing this memoir
• What Toni learned from her mother in her early years that influenced her throughout her life
• The experience that taught Toni to under-promise and over-deliver
• Why loyalty is a core value of Toni’s and how it served her in her various roles
• How always being prepared opened doors for Toni’s next position

Watch the episode:

Connect with Antonia

Connect with Jill

Resources

Website

Jill Tietjen

Book

Duty Calls: Lessons Learned from an Unexpected Life of Service

One of the most important skills a leader can develop is the ability to help others expand their vision of themselves. Ilias Simpson has been practicing this skill for decades; and in this conversation, he gives a masterclass on how to do it effectively. You’ll be mesmerized by the stories he tells to illustrate what he does, and you’ll learn ways to build a culture where people perform at high levels and feel valued at the same time.

Ilias is a highly accomplished leader who transforms companies into profitable growth engines through operational excellence, lean improvements, and instilling a culture of success. With a focus on diversity, equity, and inclusion, Ilias ensures that employees at all levels feel heard, valued, and supported.

Previously, Ilias served as President of Modivcare Mobility, President and CEO of Radial Inc., CEO of PaLo Na, and Senior Director of Operations at Ryder System, Inc. Ilias graduated with a Master of Business Administration from the University of Dayton and a Bachelor of Arts degree in Sociology from the University of North Texas. Additionally, Ilias is a decorated veteran of the United States Air Force.

You’ll discover:

• How Ilias built trust and credibility at the age of 18 when he was put in a leadership position in the military
• The experiences from his youth and from sports that shaped his leadership style
• What Ilias does to help others expand their vision of themselves
• Why Learning Agility is a crucial skill to develop for success in business
• The benefits of having diversity of thinking on a team

Watch the episode:

Learn more about Ilias Simpson here

Resources

Website

Savoy Network

Imagine how you’d feel if someone recognized your true potential—beyond what you thought was possible—and guided you to grow into it. That’s what Caroline Hughes does with each client she coaches. She meets them where they are, gets clarity about where they want to go, and that destination becomes her place to stand for them. You will be inspired as you listen to Caroline describe her process, and you’ll see how you can do this for each person on your team.

Caroline is the Founder and CEO of Conscious Leadership Development, based in Ireland. She became a global director at the age of 39 and held senior executive positions across a range of sectors, delivering large-scale transformation. Caroline now works with highly talented senior executives to create compelling visions for their teams and increase their impact and outcomes.

Caroline takes a powerful stand at the intersection of leadership and personal development. She believes that organizations are rich academies in which we learn all the skills and capabilities we need to be powerful leaders and human beings.

You’ll discover:

• The evolution that Caroline has seen in the role of leaders over the past 20 years
• Ways that we lose our power and how to reclaim it
• What Caroline does to help clients discover for themselves the changes they need to make
• Why it’s important to meet others where they are and not where we think they “should” be
• How to be a stand for the possibility in others

Watch the episode:

Connect with Caroline

Caroline’s Website

Conscious Leaders