209: Why Paying Attention Is the Start Point of Emotional Intelligence

What’s required for a person with technical expertise to develop Emotional Intelligence (EI)? Susan Schwartz provides excellent insights and examples in this interview. As a high tech professional and leader, Susan learned the importance of developing EI in order to work effectively with her team. And now she coaches professionals in technical fields on how to become more effective as leaders of people.

Susan Schwartz is a leadership and management coach. For more than 20 years prior to that, she led teams herself and coached professionals to their next career level. Her Expert To Excellence® programs are designed to help knowledge experts in technical fields make sense of intangible leadership concepts and equip them to create amazing, collaborative teams. She uses the EQ-I 2.0 assessment to help them identify

Susan is the author of Creating a Greater Whole: A Project Manager’s Guide to Becoming a Leader. In this excellent book she unlocks the not-so-secret secrets of how aspiring managers can become strong leaders.

She also serves on the Executive Committee of the weekly group, Inclusive Leadership in a Virtual World (ILVW), where she and Meredith first met. If you’re committed to growing as a leader, this is an outstanding group to be a part of.

You’ll discover:

The one skill that’s at the core of all other leadership skills
What technical professionals struggle with most when they transition from individual contributor to leader
Why Susan emphasizes the importance of Reflective Exercises to learn from your experiences
Success stories of clients who’ve raised their emotional intelligence as a result of Susan’s coaching

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Susan’s Resources

Website

River Birch Group

Book

Creating a Greater Whole: A Project Manager’s Guide to Becoming a Leader

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205: The Do-Be Approach for Business Owners & Leaders

How can we reconcile the different (and often conflicting) perspectives that employers and employees have? You’ll get important insights in the lively conversation I had with Tony Carnesi and Brian Gorman. They work closely with both groups, and they share important steps business owners and leaders can take to open the door to understanding and trust.

Tony Carnesi and Brian Gorman are the co-founders of Do-Be Associates. Tony is the consultant who helps business owners and leaders focus on what they need to DO to get what they want from their Business. Brian is a certified Executive Coach, and his focus is how they “Show Up”, or who they need to BE. Their combined objective is for the business owners and business leaders to fully realize the vision they have for their success.

You’ll discover

What Tony has learned in recent conversations with business owners and executives
The importance of understanding both employers’ and employees’ perspectives
Questions business leaders can ask to understand the needs of their employees
How Judith Glazer’s TRUST model can be applied to building strong relationships in the workplace
The powerful and effective combination of DOING and BEING to get the best results

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Connect with Brian

Website

Do-Be Associates

Podcast

It’s DO-BE Time

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Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

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178: Leadership Is Not about Position or Title

What does it take to become a truly effective leader, one people want to follow? Pat Lattore has thought deeply about this question and has been involved in developing strong leaders for the past 45 years. In this conversation, he shares brilliant insights about the roles that influence, emotional intelligence, and culture play in the shaping of leaders.

Pat served in various leadership roles inside organizations and then founded his consulting company P.A.L. Leadership, LLC, in 1992 to: provide leadership development and executive coaching; improve collaboration and teamwork; and facilitate organizational change. His years of experience in so many fields have given him a unique perspective that you’re sure to enjoy and appreciate.

You’ll discover:

How Pat defines leadership
Why Pat says real leadership is not positional
The skills and traits required to be an effective leader
What leaders must do to build currency in order to have influence
Why Pat says the most profound leadership exchange happens between mother and child

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Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

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157: When Love, Passion & Accountability Are a Company’s Core Values

What’s it like to work in a company whose core values are practiced daily by leaders and employees alike? Christopher Lind paints a clear picture, describing the positive impact on relationships and results.

Christopher is Chief Learning Officer at ChenMed. He’s a globally recognized, digital-first leader in learning and workplace technology with a career at the intersection of people, business, and technology. He’s the founder of Learning Sharks and host of the Learning Tech Talks Podcast.

You’ll discover:

How ChenMed teams live their core values when interacting with each other and their patients
Four challenges that Christopher is hearing about when talking with leaders in organizations
A simple solution for eliminating the problem of poor managers
How leaders can reduce employee anxiety and build a foundation of trust

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Connect with Christopher

Christopher’s Websites

Learning Sharks

Learning Tech Talks Podcast

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Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

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130: A Dose of Wisdom from an Extraordinary Sales Leader

What does it take to create a positive culture in a competitive sales environment? Vince Burruano shares answers to that question and more in this outstanding interview. Vince works with purpose and intention every day to provide opportunities for learning and development for each member of his sales team. He’s also been committed to his own growth, and he firmly believes that leaders need to be a model in this area for their teams. It was inspiring to hear Vince describe all the ways he fosters an open, honest and safe environment.

Vince is Vice President of Sales for the Commercial Division of JK Moving Services, the nation’s largest independent mover, based in Sterling, Virginia. As a leader, Vince promotes a culture that values trust, respect, and collaboration in order to foster continuous improvement. He’s the author of A Daily Dose of Sales Wisdom, a book that offers practical advice for sales professionals and leaders who want to excel.

You’ll discover:

The importance of scheduling regular 1-1 meetings with each team member…and what to cover in those conversations
How Vince uses books with his team to help them make continuous improvements
What Vince and his team did to ensure the company thrived during COVID
The strengths Vince has identified and enjoys most in millennial workers
Why mindset has been a key component in the success Vince has experienced since his early years in sales

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Connect with Vince

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Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple