228: How HRCI is Elevating the Human Resources Profession Worldwide

What if Human Resources served as a critical business partner, where the team functioned as a revenue center? Amy Dufrane describes examples of companies where this is happening and the resources HRCI provides to help HR professionals gain a seat at the table.

Amy is the CEO of two important organizations tied to human resources. The first is HRCI, which is the world’s premier credentialing and learning organization for the human resources profession. Amy is responsible for guiding this multi-million-dollar enterprise as it provides training that helps companies and their employees navigate the demands of the modern day workplace—and its future. Almost every Fortune 500 company has HRCI-certified professionals among their leadership ranks.

Amy is also CEO of HRSI, a subsidiary of HRCI. It’s the world’s premier standards and credentialing institute for private and publicly traded organizations. She’s the recipient of numerous awards and honors, including 2021 and 2022 Top 100 HR Tech Influencers and 2021 Stevie Awards Female Executive of the Year.

You’ll discover:

  • The vision Amy had for HRCI when she came on as CEO and how she got buy-in for it
  • The benefits of hiring a CIO with expertise in Agile when designing and implementing new programs
  • Why testing is critical if you’re focused on growing fast
  • What’s required to instill a culture of experimentation
  • Amy’s perspective on the evolution of Human Resources as a profession

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