345: Never Lead Alone: From Leadership to Teamship

345: Never Lead Alone: From Leadership to Teamship

345: Never Lead Alone: From Leadership to Teamship

What if the key to leadership wasn’t leading at all, but learning to share accountability and grow together as a team? In this conversation with Keith Ferrazzi, you’ll hear a fresh perspective on how to replace outdated leadership models with “teamship”—a culture where people lift each other up, challenge one another with honesty, and work toward shared success. You’ll learn practical ways to create candor, build psychological safety, and encourage resilience so your team thrives even when navigating tough conversations.

Keith brings these concepts to life with stories, tested practices, and simple tools you can start using right away. He explains how methods like “stress testing,” candor breaks, and energy checks transform group dynamics, helping teams shift from avoidance and silence to openness and trust. This episode is full of strategies that don’t just improve collaboration—they create lasting bonds and higher performance.

Keith is the best-selling author of books you’re probably familiar with, like Never Eat Alone, Who’s Got Your Back, and Leading Without Authority. This interview focused on his latest book, Never Lead Alone: 10 Shifts from Leadership to Teamship.

You’ll discover:

  • Why “never lead alone” is more than a slogan—it’s a new way of working.
  • A proven method for giving and receiving feedback that strengthens relationships.
  • How vulnerability and energy checks foster deeper trust and empathy.
  • Ways to move from conflict avoidance to courageous conversations.
  • Practical strategies for enhancing collaboration, both in real-time and asynchronously.

Watch the episode:

Connect with Keith

      

Keith’s Resources

Websites

Keith Ferrazzi

Ferrazzi Greenlight

Connected Success 8-week Program 

Books

Never Lead Alone: 10 Shifts from Leadership to Teamship

Never Eat Alone

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343: Breaking Barriers at the NFL with Authentic Leadership

343: Breaking Barriers at the NFL with Authentic Leadership

343: Breaking Barriers at the NFL with Authentic Leadership

What does it take to lead in a world where the odds are stacked against you? Jennifer Langton’s remarkable journey from being the only girl on an all-boys lacrosse team to becoming the NFL’s first Vice President of Player Health and Safety is filled with lessons on courage, authenticity, and strategic visibility.

Her early sports experiences taught her the value of letting your work speak for itself and knowing when to step forward—or step back—to build trust and credibility. Those lessons became the foundation for her “Connect, Trust, Grow” leadership model, which she’s applied at the highest levels of professional sports and business.

Jennifer shares stories of resilience, innovation, and determination, from overcoming personal loss and career-ending injuries to pioneering concussion prevention initiatives that transformed the NFL’s approach to player safety. You’ll hear how she’s led groundbreaking projects, navigated male-dominated environments with confidence, and inspired teams to embrace change—even when resistance was high. Her insights will challenge you to rethink how you lead, influence, and create lasting impact.

Jenny is an award-winning strategic executive who’s known for her ability to drive innovation and positive change. She was an executive with the NFL for 15 years, where she spearheaded initiatives that revolutionized sports safety, including the development of an AI platform to predict injuries, impacting not only football but all sports and several other industries. She’s now focused on delivering keynote speeches and providing advisory services to companies.

You’ll discover:

  • Why authenticity can build trust quickly
  • How “strategic visibility” can accelerate your influence
  • Jennifer’s three-part model for leadership
  • Ways to overcome resistance and inspire innovation in any setting
  • How to turn adversity into a catalyst for growth and success

Watch the episode:

Connect with Jennifer

  

Jennifer’s Website

Jennifer Langton, Inc.

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Listen to the Grow Strong Leaders Podcast on Apple Podcasts
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342: The Group Intervention That Transformed a Team

342: The Group Intervention That Transformed a Team

342: The Group Intervention That Transformed a Team

What do you do when one person’s behavior is quietly eroding the trust and teamwork of your group—and no one wants to speak up? In this episode, I share a true story from my own leadership journey where I faced that exact challenge. You’ll hear how I guided four frustrated team members through a structured, respectful process to share their concerns directly with a colleague—and how that meeting became one of the most transformative moments of my career.

You’ll discover the simple 4-step feedback model we used, why it’s so effective in preventing defensiveness, and how it can turn even the most difficult conversations into opportunities for connection. You’ll also hear an unexpected twist that shifted the entire dynamic in the room and led to deeper trust, openness, and collaboration than the team had ever experienced before.

I’m the co-founder and president of Grow Strong Leaders. We’ve created online resources that help leaders strengthen their character and communication skills to build strong relationships and inspire others to perform at the highest level. ​

You’ll discover:

  • Why waiting too long to address an issue can backfire
  • A 4-step framework for giving feedback with clarity and care
  • How to prepare people so emotions don’t derail the message
  • The surprising moment that turned confrontation into connection

Watch the episode:

Connect with Meredith

          

Meredith’s Resources

Website

Grow Strong Leaders

Books

Connect with Your Team: Mastering the Top 10 Communication Skills

Grow Strong Character

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340: Equip First-time Managers to Lead

340: Equip First-time Managers to Lead

340: Equip First-time Managers to Lead

 

What can you do to set up your frontline leaders for success from Day 1? This episode with Matt Gjertsen explores the essential skills and strategies new managers need to transition smoothly from individual contributor to effective leader. Find out how to help them shift from being the “answer person” to empowering their teams, asking better questions, and building trust that leads to stronger results.

Matt shares specific ways to guide new leaders in interviewing and hiring, holding meaningful development conversations, and setting realistic expectations around career growth. Whether you’re supporting first-time managers or looking to strengthen your leadership pipeline, you’ll gain actionable tools to help them thrive and positively impact their teams.

Matt is a graduate of the United States Air Force Academy and a former Air Force Instructor Pilot with 2500 flight hours. After leaving active duty, he spent over 4 years at SpaceX, leading the training and development team, before founding Better Every Day Studios in 2021. Matt has continued his career in the U.S. Air Force Reserves as a Lt. Colonel supporting Space Systems Command.

Matt’s 20 years of experience working with and leading high-performing teams all over the world have given him a unique perspective on what it takes to lead teams in this ever-changing world. He and his team at Better Every Day Studios are on a mission to train better managers, build better companies, and create a better world.

You’ll discover:

  • What new leaders need to navigate the shift from individual contributor to manager
  • How to coach them on interviewing and hiring using the 70-30 rule
  • Why development conversations should focus on growth, not just tasks
  • How to set clear expectations around promotions and career development
  • Ways to help new managers balance reinforcing and redirecting feedback

Watch the episode:

Connect with Matt

Matt’s Website

Better Every Day Studios

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Listen to the Grow Strong Leaders Podcast on Apple Podcasts
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Listen to the Grow Strong Leaders Podcast on YouTube
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Dennis E. Coates, Ph.D.

Order from Amazon
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and Meredith M. Bell
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339: Transforming Your Stress into a Strength

339: Transforming Your Stress into a Strength

339: Transforming Your Stress into a Strength

How can you effectively manage stress and stay composed in high-pressure situations? In this episode, Dr. Susan Bernstein dives into the power of somatic leadership, offering insights on how you can use body signals to transform your responses to time pressures and unexpected changes. Drawing from her extensive experience working with top companies like Cisco and Google, Susan shares practical techniques that foster self-awareness, reduce stress, and enable you to create a sense of calm in chaotic environments.

By learning to tune into your body’s signals, you can improve decision-making and enhance team dynamics. Susan discusses six common nervous system response patterns—fight, flight, freeze, fawn, fade, and fix—and shows how leaders can shift from a reactive, “fight” mode into a more grounded, mindful approach. This shift not only alleviates stress but also boosts resilience and fosters a healthier workplace culture.

Susan is the CEO of a boutique consulting firm called Powerful Under Pressure. As the name implies, she helps leaders and teams at companies like Cisco, Google, and Uber excel under the most demanding conditions.

Susan combines her past experiences in leadership roles at Intel and Accenture with an MBA from UC Berkeley and a PhD in Somatic Psychology in her work with clients. Susan developed the Powerful Under Pressure framework to help organizations strengthen operational capacity by increasing the resilience and clarity of the people leading them. This emphasis equips teams to navigate complexity with sound judgment and sustained performance.

You’ll discover:

  • The concept of “somatic smarts” and how small shifts in body awareness can lead to greater leadership effectiveness
  • The six nervous system response patterns and how they impact your decisions
  • Simple somatic techniques you can use to enhance self-awareness and relaxation
  • How self-awareness can help you navigate high-pressure situations with calmness and clarity
  • Strategies for supporting your team in managing stress and building resilience

Watch the episode:

Connect with Dr. Susan Bernstein

Dr. Susan Bernstein’s Website

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Order from Amazon
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How to Learn from Experience

How to Learn from Experience

How to Learn from Experience

By Dr. Denny Coates

People who eventually become managers typically don’t come to the workplace with leadership skills such as effective communication and character strength. They have to learn from experience. Their challenge is to replace old habits with more effective ones. Books like Connect with Your Team describe how to perform these skills, but acquiring them takes lots of on-the-job practice. As coaches always say, “You gotta get your reps.”

So, work itself can be a time of growth, a time for learning. It is said that experience is a great teacher. But learning doesn’t automatically follow experience. You can have a significant event—whether positive or negative—and move on to the next challenge without learning a thing.

 

How to Guarantee Learning from Experience

The key is to think about what happened—to analyze the experience.

When you get the feeling, “Well, that didn’t go well,” give yourself a time-out break and ask yourself these questions, in roughly this order:

  1. What happened? Who did what? What was the sequence of events?
  2. Why did it happen this way? Why did it happen? What caused the result? What went wrong—or right?
  3. What were the consequences? What was the impact? How did you feel about the outcome? Benefits? Costs?
  4.  What could you do differently in the future? What lessons did you learn?

Learn from Both Successes and Failures

Life is an amazing succession of experiences. You can learn from all of them. These four questions will help you transform a poorly handled situation into a plan that will enable your success going forward. I recommend that you make a habit of analyzing whatever happened, whether it was a success or a failure. To make the lessons stick, I suggest recording your thoughts.

Learn from Experience

When coaching others, you can encourage them to learn from their experiences by asking them the above questions.

“Learning doesn’t automatically follow experience.
It’s possible to move from one event to the next without learning a thing.”

Good things happen, and you can build on your success. Things can go wrong, too, and you can try something different next time. But you won’t learn the lesson if you don’t think about what happened.

Connect with Your Team is your how-to guide for working on leader-team communication skills and is a key resource in the leader development system, Grow Strong Leaders.

Connect with Your Team

Mastering the Top 10 Communication Skills

Dennis E. Coates, Ph.D.,  and Meredith M. Bell

Order from Amazon

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