319: Cultivating a Culture That Lasts

319: Cultivating a Culture That Lasts

319: Cultivating a Culture That Lasts

Company culture isn’t just a buzzword—it’s the foundation of an organization’s success or failure. Brad Federman shares how businesses can create a culture that balances people and results. He explains where many organizations go wrong when developing their values and why culture must be designed to outlast leadership changes. Brad also reveals how companies can avoid common pitfalls, such as tolerating bad behavior and adopting trendy policies without considering business needs.

We dive into practical strategies for aligning culture with business goals, reinforcing positive behaviors, and holding leaders accountable. Brad describes the importance of continuous culture audits and experiential activities that make culture tangible. Whether you’re a business leader, HR professional, or culture champion, this episode provides actionable insights to create an environment where employees thrive and customers stay engaged.

Brad is the founder of PerformancePoint, a firm dedicated to helping organizations engage employees, strengthen customer relationships, and cultivate resilient, collaborative cultures through effective leadership. With over 25 years of corporate experience, he’s worked with global companies like Hilton Hotels and Resorts, Nordstrom, and Mayo Clinic. Brad is an international speaker and the author of Cultivating Culture: 101 Ways to Foster Engagement in 15 Minutes or Less.

You’ll discover:

  • The biggest mistakes companies make when defining their values
  • Why culture must be stable, not built around a single leader
  • How to hold employees and leaders accountable for culture
  • The role of feedback and culture workouts in shaping workplace norms
  • Strategies for overcoming resistance to cultural change

Watch the episode:

Connect with Brad

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Leader-team communication and character skills

Grow Strong Character

Dennis E. Coates, Ph.D.

Connect with Your Team Book - Grow Strong Leaders

Connect with Your Team

Dennis E. Coates, Ph.D.,
and Meredith M. Bell
Connect with Your Team Book - Grow Strong Leaders

Peer Coaching Made Simple

Dennis E. Coates, Ph.D.,
and Meredith M. Bell

Emerging Leaders Need Skills

Emerging Leaders Need Skills

EMERGING LEADERS NEED SKILLS

By Dr. Denny Coates

Leadership is the ability to guide and empower a group toward achieving a key organizational goal. Being successful requires judgment, decision-making, and responsibility while inspiring teamwork, trust, and motivation. Emerging leaders need to learn these skills.

Skills vs. Concepts

Recognizing the need for productive teams, many organizations have created programs to introduce emerging leaders to fundamental leadership concepts and principles. Even many business schools are now offering courses in leadership.

Traditionally, instructors share basic concepts and principles with emerging leaders and assume that learners will understand them, remember them, and apply them on the job.

The problem: knowing what to do isn’t the same as being able to do it. Concepts and principles, as important as they are, are not the same as skills.

Practice: The Key to Skill Mastery

Simulated classroom exercises can be great introductions to new skills, but they are inadequate for actually establishing the skills. Skill mastery requires repeated application in real-world situations, which can’t happen in the classroom. Over time, many repetitions of a behavior stimulate the brain cells involved in the skill to connect with each other. This impact on the brain causes a circuit of interconnected brain cells to form that enables the behavior to become an automatic response.

Because of this need for repetition, mastering leadership skills is like acquiring the skills needed for competitive sports. For example, it takes extraordinary skill for a player to hit a baseball rocketing towards him at 90 miles per hour. The batter has no time to analyze the pitch and think about the best way to make effective contact with the ball. The necessary skills have to be automatic, established during months of practice.

In exactly the same way, leaders often have little time to think about the best way to react. They need to have invested a lot of time using the skills at work to engage with people effectively.

“Knowing what to do isn’t the same as being able to do it.”

Replacing Old Habits with New Skills is Challenging

The challenge for an emerging leader is that old habits for dealing with people compete with efforts to replace these behavior patterns with more effective ones. Pressured by the challenges of work, a manager might be tempted to go with what has come to feel familiar. The failure to apply what they have learned can be discouraging. They may conclude that the new skills are so different and uncomfortable that they aren’t a good fit for them, so they give up on the sustained effort to improve.

Classroom training is not enough.

Coaching Encourages Emerging Leaders

Because the path towards mastery inevitably includes many such frustrations, coaching is a vital ingredient for replacing old habits. Coaching helps an emerging leader to be held accountable, to be asked about what was learned from failures, and to receive encouragement.

In short, instruction can impart knowledge, but skill-building requires a dedicated, long-term follow-up. Coaching is important to develop leaders at all levels, so an economical solution is for the leaders to coach each other. With this kind of peer support, emerging leaders are more likely to continue doing the work that leads to mastery.

The ideal leadership development program, then, not only offers excellent introductions to the best practices, but it also supports what needs to happen afterwards: a long-term program of on-the-job application to establish essential skills involved in interpersonal communication and character strength. As leaders practice the most effective ways of connecting with members of their team, they create effective action while nurturing leader-team relationships.

Learn more about Essential Leadership skills for emerging leaders in Connect with Your Team.

Connect with Your Team Book - Grow Strong Leaders

Connect with Your Team

Dennis E. Coates, Ph.D.,
and Meredith M. Bell

318: The Power of Speaking Up: Turning Fear into Strength

318: The Power of Speaking Up: Turning Fear into Strength

318: The Power of Speaking Up: Turning Fear into Strength

 

Have you ever found yourself not speaking up, whether it’s in a 1:1 situation or in a group? For a variety of reasons, women often hold back instead of using their voice. Jennifer Wilkov, founder and CEO of Speak Up Women, learned to speak up in a powerful way herself and now teaches other women to do the same. Whether you’re looking to build confidence, advocate for yourself, or become a more effective leader, you’ll take away actionable strategies to amplify your own voice.

Jennifer shares her personal journey, from a successful career as a certified financial planner to an unexpected wrongful conviction that tested her resilience. Rather than staying silent, she turned her experience into a movement—empowering women to embrace their self-worth and use their voice with confidence.

Speak Up Women is a community that’s cultivating women’s self-expression and empowerment. Jennifer speaks to women through her inspiring personal message, “You have the right to remain fabulous! – regardless of any situation, circumstance or condition.” She is passionate about elevating the self-esteem of women everywhere and encouraging their self-worth.

You’ll discover:

  • What a wrongful conviction taught Jennifer about speaking up
  • Why women hesitate to speak up…and the situations where they often hold back
  • What Speak Up Women is…and is not
  • How you can speak up for others who don’t have a voice
  • Jennifer’s work with interns to develop future leaders

Watch the episode:

Connect with Jennifer Wilkov

      

Jennifer Wilkov’s Resources

Websites

Jennifer S. Wilkov

Speak Up Women

Your Book Is Your Hook

TED Talk

I Survived Prison

Listen to the GSL Podcast on Apple Podcasts
Listen to the GSL Podcast on Spotify
Listen to the GSL Podcast on Amazon
Listen to the GSL Podcast on Pandora
Listen to the GSL Podcast on YouTube
Listen to the Grow Strong Leaders Podcast on iheartradio
Leader-team communication and character skills

Grow Strong Character

Dennis E. Coates, Ph.D.

Connect with Your Team Book - Grow Strong Leaders

Connect with Your Team

Dennis E. Coates, Ph.D.,
and Meredith M. Bell
Connect with Your Team Book - Grow Strong Leaders

Peer Coaching Made Simple

Dennis E. Coates, Ph.D.,
and Meredith M. Bell

316: What Will Be Your Leadership Legacy?

316: What Will Be Your Leadership Legacy?

316: What Will Be Your Leadership Legacy?

What wisdom could you extract from someone who’s had over 40 years of experience as a leader? An amazing amount if that leader is Oakland McCulloch. You’ll hear practical ideas and stories that will inspire you to elevate your own leadership.

Better known as Oak, our guest’s 40-plus years of leadership experience includes 23 in the U.S. Army, followed by various civilian positions. While in the Army, he was deployed overseas multiple times. Oak’s last position in the Army was a three-year tour as Professor of Military Science at the University of South Alabama, where he led the training and commissioning of Lieutenants and tripled the size of the program.

Oak is the author of an excellent book, Your Leadership Legacy: Becoming the Leader You Were Meant to Be, and he’s now an internationally recognized keynote speaker on leadership and success. As you listen to this conversation, you’ll see that Oak is a true servant leader.

You’ll discover:

  • What two high school mentors taught Oak about leadership
  • How Oak defines leadership
  • What’s required to build a culture of trust
  • Why Oak says, “Becoming a micromanager is the #1 mistake a leader can make.”
  • The importance of preparing young people for leadership roles—and what to focus on

Watch the episode:

 

Connect with Oak

      

Listen to the GSL Podcast on YouTube
Listen to the GSL Podcast on Apple Podcasts
Listen to the GSL Podcast on Pandora
Listen to the GSL Podcast on Spotify
Listen to the GSL Podcast on Amazon
Listen to the Grow Strong Leaders Podcast on iheartradio

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

315: The Lens You Choose Shapes Your Life

315: The Lens You Choose Shapes Your Life

315: The Lens You Choose Shapes Your Life

Have you ever noticed how two people can experience the same event but walk away with entirely different perspectives?

In this episode, I share a striking contrast between two individuals on a birdwatching trip.

Their reactions caused me to reflect on how our attitudes shape our experiences and the energy we bring to those around us.

I’m the co-founder and president of Grow Strong Leaders. We’ve created online resources that help leaders strengthen their character and communication skills to build strong relationships and inspire others to perform at the highest level.

You’ll discover:

  • How your words and reactions influence those around you
  • The key mindset shift that leads to greater joy and connection
  • How to become more intentional about the perspective you bring to every situation
  • A simple yet powerful way to enhance your leadership and relationships

Watch the episode:

 

Connect with Meredith

        

Listen to the GSL Podcast on YouTube
Listen to the GSL Podcast on Apple Podcasts
Listen to the GSL Podcast on Pandora
Listen to the GSL Podcast on Spotify
Listen to the GSL Podcast on Amazon
Listen to the Grow Strong Leaders Podcast on iheartradio

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

312: Aligning the Dots to Accelerate Business Growth

312: Aligning the Dots to Accelerate Business Growth

312: Aligning the Dots to Accelerate Business Growth

What causes companies to experience rapid top-line revenue growth? Philippe Bouissou, PhD, provides the answer in this impactful conversation. His framework is brilliantly simple. Identify the four possible areas of misalignment between the company and the customer, then make changes to create alignment.

Philippe outlines the four areas and provides concrete examples of each. He also describes one of the world’s most successful companies that excels in aligning all four.

Philippe has been in Silicon Valley for 33 years. He launched and scaled Apple’s eCommerce business from zero to $350 million, working closely with Steve Jobs. Since leaving Apple, he’s had success as a CEO, entrepreneur, and venture capitalist, and he’s served on the board of 23 companies. He is a growth expert, a TEDx speaker with over one million views, and the author of the bestseller book Aligning the Dots.

Today, Philippe is Managing Partner at Blue Dots Partners LLC, a Palo Alto-based advisory firm he founded. The firm is dedicated to solving one problem: helping companies grow faster.

If you’re responsible for any part of top-line revenue growth in your company, this episode is a must-listen. And you’ll want to pick up a copy of Aligning the Dots, too!

You’ll discover

  • Why Philippe said Steve Jobs was the best leader he ever worked with
  • Key lessons Philippe has learned in his leadership journey
  • The one question he asks CEOs about their business (and it’s not, “What do you do?”)
  • The four axes of alignment required to grow a business
  • Why there’s a 5th axis that determines the execution of the other four

Watch the episode:

Connect with Philippe

  

Listen to the GSL Podcast on YouTube
Listen to the GSL Podcast on Apple Podcasts
Listen to the GSL Podcast on Pandora
Listen to the GSL Podcast on Spotify
Listen to the GSL Podcast on Amazon
Listen to the Grow Strong Leaders Podcast on iheartradio

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill