239: How Villyge Is Growing Empathic Leaders

One of the most important strengths of an effective leader is empathy. But where do leaders learn this skill when they often feel driven by KPIs and ROIs? Emily Harper describes a compelling approach that Villyge is taking to develop empathic leaders in the context of supporting employees around significant life events.

Emily Harper is the Chief Operating Officer of Villyge. It’s a people-first platform that upskills managers in the power of empathic leadership. Emily joined Villyge to redefine the corporate landscape, and she firmly believes that organizations thrive when their employees feel valued, inspired, and empowered to bring their unique perspectives to the table.

Today, Emily is on a mission to increase belonging, dismantle career barriers, and elevate opportunities using the power of technology. Emily is a Certified Public Accountant, and she founded a SaaS company in the accounting space in 2012, as well as a women-focused coaching business in 2018. Most importantly, Emily is a proud mom to her 4-year old, and she is truly dedicated to shaping the future of work for the next generation to come.

You’ll discover:

  • Why empathy is an essential skill for every leader
  • How an organization benefits when leaders demonstrate empathy
  • The unique process Villyge uses to remind managers to practice the skill
  • The effective onboarding process Villyge uses to ensure active participation by managers and employees alike

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