176: How Michelin’s ICARE Model Creates Open Communication

176: How Michelin’s ICARE Model Creates Open Communication

176: How Michelin’s ICARE Model Creates Open Communication

How does a company with 100,000+ employees worldwide create a culture that everyone buys into…and more importantly, lives by? Marie-France Lechasseur explains how Michelin’s ICARE Model provides a common ground for the way people treat each other across the organization. You can feel her passion around these shared values and behaviors throughout our conversation! ICARE is an acronym for Inspiring, Create Trust, Awareness, Results, and Empowerment.

Marie-France is a Human Resources Business Partner and also a competency Director in Learning & Development at Michelin. She’s been on the team that’s helped bring ICARE to life within Michelin and with companies they’re acquired.

You’ll discover:

  • The importance of customizing content delivery for training programs
  • Differences in the preferred learning modes of different generations
  • Why employees in an acquired company quickly embraced the ICARE model
  • How the ICARE model provides a common set of values for having more productive conversations
  • How Marie-France applied the model with her future boss

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Marie-France‘s Resources

Website

Michelin

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148: Insights from The Growth Strategist

148: Insights from The Growth Strategist

148: Insights from The Growth Strategist

Are you a person who’s always looking for ways to grow and expand? If so, you’ll love my conversation with Simon Haigh. And get ready to take notes. Simon shares valuable, practical ways for expanding your mindset and behaviors to become a more effective leader. Simon is founder and CEO of GCM Consulting and Simonhaigh.com. He’s known as The Growth Strategist because he helps organizations and leaders grow in 4 areas: business, leadership, brand, and mindset.

Simon started out as a tri-qualified commercial lawyer—in England & Wales, Australia, and Ireland. He’s been an entrepreneur, building and selling out of companies in 3 industries: technology, luxury items and travel. Simon has also been a C-suite executive and has sat on five boards across different industries. He’s currently an associate member of the Marshall Goldsmith Stakeholder Centered Coaching Organization.

You’ll discover:

  • What Simon learned from Marshall Goldsmith about matching his confidence with his capabilities
  • The benefits of having clarity around your purpose
  • 3 questions you can ask yourself every morning for 6 weeks to gain greater self-awareness
  • Why you can actually achieve more when you slow down
  • The importance of understanding both the light and dark side of yourself

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Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

136: Wisdom from the Cage Rattler about Healing Life’s Pain

136: Wisdom from the Cage Rattler about Healing Life’s Pain

136: Wisdom from the Cage Rattler about Healing Life’s Pain

How can you work through the inevitable pain that you experience in life…and emerge stronger and more powerful? Dr. Bridget Cooper knows a thing or two about that. She endured unthinkable physical, emotional and sexual abuse from infancy and throughout her teen years. She overcame incredible odds to become a powerful voice for living life fully, no matter what adversity you’ve had in your past.

Dr. B is the bestselling author of six books including Little Landslides, which is her personal memoir of rising up through trauma. She’s created a proven process for being a Pain Rebel, empowering clients around the world to reclaim their power…and peace. Our conversation centered around this process, which she describes in her latest book, Pain Rebel: How We Take Our Power Back.

You’ll discover:

  • Why Dr. B refers to herself as a cage rattler
  • The importance of eliminating “should” from your thoughts and words
  • How to identify and eliminate old “contracts” so you can enter into new, healthier ones
  • The roles that Thoughts, Feelings, and Behaviors have in forming new contracts
  • The important distinction Dr. B makes between wounds and scars

Watch the episode:

 

Connect with Dr. B

        

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Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

Dr. B’s Website

DrBridgetCooper

Other Resources

Request free Audio of Dr. B’s latest book Pain Rebel: How We take Our Power Back
Email bridget@drbridgetcooper.com

TEDx Talk, “The Secret to Making Life Hurt Less”

Dr. B’s Books

Pain Rebel: How We Take Our Power Back

Little Landslides: How We Rise Up From Our Pain

120: Aim for Expansion Not Balance

120: Aim for Expansion Not Balance

How do you respond to unexpected and unwelcome events in your life? My guest Vanessa Broers has walked this path herself and helps her coaching clients navigate these situations successfully, too. In our conversation, Vanessa shares specific lessons she learned during her pregnancy and her first year of motherhood. You won’t want to miss this interview, where you’ll learn how to see that “life’s challenges are specifically designed for your success.”

Vanessa is a life and performance coach and the host of a weekly live show on Facebook and YouTube called “Practical Magic.” She is the best copywriter, bar none, in describing her guest for an upcoming show…and her interviews are all excellent. Vanessa is the author of a book about her experience with motherhood called We Are One, which I’ve read and highly recommend.

You’ll discover:

  • The distinction Vanessa makes between “balance” and “integration” or “expansion”
  • Insights Vanessa gained during her pregnancy and first year of motherhood as a result of deep personal development work she did during that time
  • The experience that helped her discover how to take in the fullness of the present moment and not just one piece of it
  • Why Vanessa believes we’ve gotten “motherhood” all wrong
  • What she means when she tells clients to “stop asking for love like an infant”

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Connect with Vanessa

        

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Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

099: Change Your Brain to Change Your Triggers

099: Change Your Brain to Change Your Triggers

Do you sometimes get triggered by another person or a particular kind of situation? My wonderful guest Mary Simon is an expert on helping clients recognize their triggers and find ways to reduce the impact on their minds and bodies. Mary is a respected, trusted executive coach with 20 years of experience, and she’s coached leaders and teams in 17 different industries. She’s certified in brain science and neuroscience and is a former faculty member at The Wharton School of Business. In this fascinating conversation, Mary shares why reacting to triggers can be harmful to your health…and what you can do instead to reduce their impact.

You’ll discover:

  • Why Mary makes a distinction between brain science and neuroscience
  • How Mary helps clients become aware of words or events that trigger them
  • How to identify where in your body you become tense when you have a reaction to a situation
  • What you can do to respond to triggers in a way that serves you better
  • Why curiosity is the magic key for moving away from a trigger

Watch the episode:

 

Connect with Mary

    

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Mastering the Top 10 Communication Skills

Strong for Performance

Create a Coaching Culture with Learning & Development Programs That Stick