319: Cultivating a Culture That Lasts

Company culture isn’t just a buzzword—it’s the foundation of an organization’s success or failure. Brad Federman shares how businesses can create a culture that balances people and results. He explains where many organizations go wrong when developing their values and why culture must be designed to outlast leadership changes. Brad also reveals how companies can avoid common pitfalls, such as tolerating bad behavior and adopting trendy policies without considering business needs.

We dive into practical strategies for aligning culture with business goals, reinforcing positive behaviors, and holding leaders accountable. Brad describes the importance of continuous culture audits and experiential activities that make culture tangible. Whether you’re a business leader, HR professional, or culture champion, this episode provides actionable insights to create an environment where employees thrive and customers stay engaged.

Brad is the founder of PerformancePoint, a firm dedicated to helping organizations engage employees, strengthen customer relationships, and cultivate resilient, collaborative cultures through effective leadership. With over 25 years of corporate experience, he’s worked with global companies like Hilton Hotels and Resorts, Nordstrom, and Mayo Clinic. Brad is an international speaker and the author of Cultivating Culture: 101 Ways to Foster Engagement in 15 Minutes or Less.

You’ll discover:

The biggest mistakes companies make when defining their values
Why culture must be stable, not built around a single leader
How to hold employees and leaders accountable for culture
The role of feedback and culture workouts in shaping workplace norms
Strategies for overcoming resistance to cultural change

Watch the episode:

Connect with Brad

Brad’s Resources

Website

PerformancePoint

Brad Federman

Books

Cultivating Culture: 101 Ways to Foster Engagement in 15 Minutes or Less

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253: Maximize the Power of LinkedIn

If someone took a look at your LinkedIn profile and your activity on that platform, what impression would they have? In case your answer involves any aspect of “needs improvement,” you’ll find this conversation with guest Jennifer Darling super valuable. She shares specific tips that will help you with 3 Ps: Profile, Posts, and People.

Jennifer is a master at creating visibility, making noise, and building relationships using LinkedIn. Her posts have generated 10’s of thousands of views, and she’s grown her network to over 8,000 high-quality connections.

She is one of the world’s foremost LinkedIn experts and the ONLY one who has 20+ years of advertising, sales and management experience. Jennifer has trained thousands of thought leaders to maximize their LinkedIn results—without having to invest hours and hours each week.

Jennifer is the author of Say Yes! Then Figure It Out and Increase Your Leads with LinkedIn. She’s also the creator of the Mastering LinkedIn Deep Dive Training, which Meredith has taken and highly recommends.

You’ll discover:

How to create an attention-grabbing banner and headline in your profile
Why a LinkedIn newsletter is an excellent content strategy
What to do when you want to become visible to your ideal connections
Tips for sending connection requests that get a positive response
The surprisingly small amount of time you can devote to being on LinkedIn – and what to do while you’re there

Watch the episode:

Connect with Jennifer

Jennifer’s Resources

Ultimate LinkedIn Profile Checklist

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206: Lead from the Heart and Love Your People

Does “lead from the heart” imply touchy-feely or weakness? Not according to Mark C. Crowley, who used this approach successfully throughout his 25 years in the financial services industry, an industry known for being highly competitive. Mark shares the science and research that backs up the value of this approach.

Mark is the author of what’s become one of Meredith’s favorite business books ever, Lead from the Heart, and he’s the host of a podcast of the same name. You’ll find out WHY Mark was so successful by leading from the heart in this riveting conversation.

You’ll discover:

Experiences Mark had early in life that shaped his purpose today
The science that shows that the heart is more than “a blood pump”
What Mark learned about the power of engaging both the minds and heart of others to achieve extraordinary results
How “Love Your People” became Mark’s mantra
The 4 Practices of leading from the heart

Watch the episode:

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Mark’s Resources

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163: A Culture Where People Feel Safe and Valued

What can you do to make sure your company avoids being part of the Great Resignation? Maurice “Moe” Rondeau has specific suggestions you can adopt, based on what he and his team have done to build community and high performance.

Moe is Vice President of Learning & Development at WinnCompanies, a real estate property development and management company in the Boston area. He has a diverse 25+ year background in global learning and organizational development.

Moe’s multi-industry experience provides him with a solid understanding of the challenges that business leaders face in engaging and retaining talent.

You’ll discover:

What leaders can do to engage and retain their top talent
What WinnCompanies does to keep everyone informed and involved
A few thought leaders Moe admires most…and why
5 key lessons Moe learned when starting up the L&D division from scratch
How Moe structured programs for high potentials and first level managers to achieve a positive impact

Watch the episode:

Connect with Moe

Moe’s Website

WinnCompanies

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127: Eliminate Bullying in Schools and in the Workplace

What do bullying, workplace culture and visionary leadership have in common? Meet Connie St. John. She is a woman on a mission to have a positive (and BIG) impact in each of these areas. You’ll discover what she’s doing to eliminate bullying in middle schools throughout the country. And you’ll get valuable insights about the importance of leaders paying attention to the “tone” in order to tell if they are creating a culture where people thrive. Connie’s stories and message are compelling and unforgettable!

Connie has more than 25 years of experience working with a wide variety of cultural influencers, including Fortune 50 companies, historic nonprofits, notable entertainment companies, churches and media moguls. She heads St. John Consulting Group, which specializes in team-building workshops and retreats, employee engagement, leadership development, executive coaching, and JEDI training (Justice, Equity, Diversity and Inclusion). Connie is also the president of No Weapon Productions, which specializes in change-your-life entertainment for film, television, stage productions, and live events.

You’ll discover:

How Connie uses her balance between right- and left-brain thinking to help clients work more efficiently and with heart
What “cultural influencer” organizations are and why Connie is uniquely qualified to serve them
The musical Connie has created for middle school students around the issue of bullying
The approach Connie takes with executives to address workplace bullies
How Connie uses jigsaw puzzles to teach leaders the importance of communicating their vision throughout the organization

Watch the episode:

Connect with Connie

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Mastering the Top 10 Communication Skills

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Connie’s Websites

No Weapon Productions

St. John Consulting Group

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