271: Creating a Positive Culture through Connections

What would it be like to work for a CEO who aspires to be the best example of working together? You’ll hear from someone who IS that CEO in this very special conversation with Darcy Verhun, CEO of Canada Diagnostic Centres (CDC). Darcy sets that intention every day as he works to build a culture of connecting with the team and customers.

Canada Diagnostic Centres (CDC) is an independent healthcare company specializing in radiology and imaging. Before joining CDC, Darcy was the President of FYidoctors, at the time one of North America’s fastest-growing companies. He has also held senior leadership roles at Ernst & Young, Grant Thornton, and Cap Gemini.

Darcy’s leadership is based on being a lifelong learner and passionate coach who lives his life with gratitude. He’s used his leadership strengths to create enterprise value through scale and growth. He’s the author of The Freedom of Constraints: Turn Obstacles into Opportunity, written with Marshall Goldsmith and other members of Marshall’s group of 100 Coaches.

Darcy was a founding Director of The Calgary Homeless Foundation, and today he serves as a Director of HomeSpace Society, a non-profit focused on eliminating homelessness.

You’ll discover:

How Darcy helped reduce the number of projects that had been undertaken at FYidoctors from 120 to 11.
What happened when the CEO at FYidoctors couldn’t make an important meeting…and what everyone learned from that experience
Why Darcy went on a listening tour when he joined CDC and his biggest take-aways
The 10-10 Commitment that increased engagement and results
What insights from Darcy’s book reveal about the value that constraints can serve

Watch the episode:

Connect with Darcy

Darcy’s Resources

Website

Canada Diagnostic Centres

Book

The Freedom of Constraints: Turn Obstacles into Opportunity

Connect with Your Team

Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

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229: I’m Here: Touching Lives with Compassionate Communication

As a college freshman, Marcus Engel was blinded and nearly killed after being struck by a drunk driver. Through hundreds of hours of reconstructive surgery, months of rehab, and adapting to a completely new world, Marcus remained committed to his goals: return to college and recapture life.

Marcus accepted and embraced the challenge. The life lessons he learned on this unexpected journey are now the guiding forces that inspire hundreds of thousands every day. He is the co-founder of the I’m Here Movement, a 501(c)3, which is changing the culture of care with two simple words.

Marcus has authored four books, including I’m Here and The Other End of the Stethoscope. He holds a B.S. in Sociology and a Masters in Narrative Medicine. In 2017, Marcus was awarded an honorary doctorate from the Philadelphia College of Osteopathic Medicine and is currently an adjunct professor at the University of Notre Dame where he teaches pre-med students the art of “being with.”

You’ll discover:

What happened to Marcus and how he’s used that experience to serve others
The two words spoken to Marcus by a caregiver, giving him hope and comfort during his initial hours in the hospital
What is means to truly “be with” another human being
How leaders can bring more caring and compassion into conversations with those they serve

Watch the episode:

Connect with Marcus

Marcus’s Resources

Connect with Your Team

Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

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218: A CEO’s Impact on a Young Leader

Have you ever had a boss who challenged you because they saw your long-term potential? Geoffrey Roche was lucky enough to work for a CEO who led him that way, and her influence is reflected in the way he leads his own teams today. You’ll take away ideas that can help you be that kind of leader to others.

Geoffrey is the son of a nurse, as well as a future of work and education expert. The combination of healthcare and higher ed represents a common thread throughout his professional career, which includes over nine years in hospital administration and in senior leadership roles at two universities.

Geoffrey currently serves as the Senior Vice President of National Health Care Practice & Workforce Partnerships at Core Education, a Public Benefit Corporation. He is a strong advocate for diversity, equity, inclusion, and belonging, and a champion for transforming health equity. He’s also the host of the EdUp HealthUp podcast.

You’ll discover:

How Geoffrey continues to model behaviors he learned from an extraordinary CEO he worked for
What led him to be a Heart Leader and adopt Love as a way of being with others
Why Geoffrey’s superpower is connection
The importance of addressing career mobility with employees
What’s different in the way Geoffrey leads and coaches his remote team

Watch the episode:

Connect with Geoffrey

Geoffrey’s Website

Core Education Services PBC (Pubic Benefit Corporation)

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Connect with Your Team

Mastering the Top 10 Communication Skills

Order from Amazon

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

Order from Amazon

169: The Power of Compassion and Connection in Healthcare

What does powerful leadership in healthcare look and sound like? My guest Liz Bruno describes the qualities and behaviors that matter most when creating a culture where everyone thrives. You’ll want to catch every minute of this interview because Liz drops wisdom bombs throughout our entire conversation.

Liz is the Vice President and Chief Learning Officer at Baptist Health System in Jacksonville, Florida. She’s an advanced practice psychiatric nurse who’s held leadership positions in learning and development for a number of health systems in the Southeast. Since joining Baptist Health in 2015, Liz and her team have designed and implemented innovative programs in both the clinical and leadership development arenas.

You’ll discover:

The distinction Liz makes between empathy and compassion
The negative impact that fatigue has on a leader’s behavior
Why self-awareness is a critical component of effective leader
Why Liz says everyone needs a coach
How Baptist Health helps employees connect with each other and with patients

Watch the episode:

Connect with Liz

Liz’s Website

Baptist Health in Jacksonville

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Connect with Your Team

Mastering the Top 10 Communication Skills

Order from Amazon

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

Order from Amazon

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