256: A Leader’s Impact on Culture and the Employee Journey

256: A Leader’s Impact on Culture and the Employee Journey

256: A Leader’s Impact on Culture and the Employee Journey

Do you know of a leader who worked with the same team of people for 12 years? Russel Lolacher achieved that feat. In this interview, Russel reveals exactly what he did to create the environment that caused every person to want to stay and give their best effort. You’ll learn valuable strategies that you can implement immediately with your own team.

Russel is an international speaker and the founder and host of Relationships at Work Podcast.  It’s the leadership guide to creating a workplace we love. On his show, Russel digs into timely and relevant topics with global experts on how to be better leaders and create healthy workplace cultures.

He’s held successful leadership and communication roles for almost 25 years, retaining one team for almost 12 years. Russel’s work and expertise in building employee and customer trust has been recognized on international stages and in multiple publications. He’s been named 4 times  as a Top Thought Leader by the International Customer Management Institute (ICMI).

You’ll discover:

  • Why Russel uses Air, Land, and Sea to describe the 3 levels of awareness that leaders must have
  • How Russel created a psychologically safe work environment for his team
  • What’s missing in most organizations after the onboarding process, to complete employee’s journey with an organization
  • The long-term impact of poor leadership on people, even after they leave the organization
  • Key take-aways Russel has learned from the guests on his podcast

Watch the episode:

 

Connect with Russel

      

Russel’s Resources

Website

Russel Lolacher

Podcast

Relationships at Work

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

213: How to Hire Amazing Employees

213: How to Hire Amazing Employees

213: How to Hire Amazing Employees

Have you ever made a hiring mistake? If you’d had guidance from Jeannette Seibly, you might have avoided that costly error. Jeannette is an expert on hiring practices, and in this conversation she shares many important tips from her excellent book, Hire Amazing Employees: How to Increase Retention, Revenues and Results!

Jeannette is The Leadership Results Coach as well as an award-winning speaker, author, and consultant. Besides her deep knowledge around hiring, Jeannette also works with leaders and their teams to explore ideas, create new possibilities, and achieve win-win-win results. Her primary focus for the past 30 years has been hiring, coaching, and retaining top talent.

You’ll discover:

  • The process many companies follow when hiring…and why that approach is a problem
  • Why Jeannette says Job Fit is #1 when considering a candidate
  • The 3 equal parts that make up the Selection Triad
  • How to conduct effective interviews—what to do and what not to do
  • Why doing only a background check is not adequate due diligence

Watch the episode:

Connect with Jeannette

      

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

198: Redfin’s Commitment to Creating a Coaching Culture

198: Redfin’s Commitment to Creating a Coaching Culture

198: Redfin’s Commitment to Creating a Coaching Culture

How do you help leaders take on the role of “coach” in addition to their other responsibilities? Arin Bryan is making that happen at Redfin with excellent results. You’ll love her enthusiasm for what she’s doing and the outstanding results they’re experiencing!

Arin is the Senior Director for Learning and Organizational Development with Redfin, and prior to that, she led Learning and Development teams in the travel tech industry for Expedia and Vrbo. With 12 years of experience leading learning and development teams, Arin is an industry expert in talent development. She is passionate about creating innovative learning and career experiences, cultivating learning cultures, and driving behavior and skill growth. She is a Certified Professional Coach specializing in career, executive, and life coaching.

You’ll discover:

  • How Arin got “hooked” on coaching as a key skill for managers
  • The research and analysis she did to design the most effective training programs
  • Different ways employees said they wanted “coaching” without using that word
  • Why Arin—and Redfin’s CEO, Glenn Kelman—says it all starts with love
  • How effective coaching impacts attraction and retention of talent

Watch the episode:

Connect with Arin

Arin’s Resources

Website

Redfin

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill