097: Build a Positive Culture That Creates a Positive Spillover in the World

097: Build a Positive Culture That Creates a Positive Spillover in the World

Why is it so important to have a positive culture in the workplace and eliminate any toxic elements? The ripple effects of both types of environments may surprise you. My guest JoAnna Brandi has a deep understanding of the dynamics and shares her expertise with great enthusiasm and clarity. You’ll love the specific actions she recommends leaders take to notice others’ strengths and express appreciation for them.

JoAnna has been in business since 1990 helping companies create happy, engaged, and productive employees who are dedicated to providing “Exquisite” Customer Care. She’s the author of several books, including 54 Ways to Stay Positive and two on customer loyalty. She is passionate about helping her clients activate the link between positivity and profitability, creating “great companies to work for and do business with.”

You’ll discover:

  • Why there’s now dis-connect between Engagement and Wellbeing since the pandemic…and what organizations need to know
  • Why having happy, engaged employees is a prerequisite for superb customer service
  • The characteristics and behaviors leaders can model to set up a positive culture
  • How a toxic work environment can impact domestic violence and school bullying
  • The scientific basis for a focus on employee well-being and happiness in the workplace

Watch the episode:

 

Connect with JoAnna

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096: How to Build a Diverse and Inclusive Culture

096: How to Build a Diverse and Inclusive Culture

Diversity, Equity and Inclusion are hot topics these days, and rightly so. Do you know all the facets involved in addressing each of these in the workplace? If not, catch this important interview with my guest, Sarah Tabet. She shares behaviors we might unconsciously engaged in that could be perceived as a micro-aggression by the other person.

Sarah is Global Human Resources Director at Schneider Electric in Dubai and a business partner to senior leaders in the area of Diversity and Inclusion. Sarah has more than a decade of multi-national experience in the human resources field. She’s passionate about D&I and has even written a book to raise awareness and introduce strategies: Inclusion Starts with U: A Call to Spread a Culture of Inclusion to All Diversities.

You’ll discover:

  • Events that created Sarah’s passion for these topics
  • The distinction between Diversity and Inclusion
  • Negative consequences for not addressing their importance and relevance at work
  • The three elements that are essential for building a diverse, inclusive culture
  • Factors that influence compensation and opportunities for advancement for women

Watch the episode:

 

Connect with Sarah

Also listen on…

Connect with Your Team

Mastering the Top 10 Communication Skills

Strong for Performance

Create a Coaching Culture with Learning & Development Programs That Stick