336: Tools to Tackle Tough Conversations

336: Tools to Tackle Tough Conversations

336: Tools to Tackle Tough Conversations

What if you could navigate even the most challenging conversations with calmness, clarity, and confidence? This in-depth conversation with David Wood explores just that, diving into how to communicate more effectively in high-stakes moments, whether at work or in life. David shares his unique approach to coaching and communication, combining emotional awareness with practical tools. His latest innovation, WhisperLead AI, helps leaders role-play difficult conversations, receive coaching prompts, and even get real-time support during live interactions.

Our discussion goes beyond mechanics to emphasize authenticity and vulnerability as leadership strengths. David unpacks common pitfalls in conflict—like poor framing, making assumptions, or avoiding others’ perspectives—and offers techniques for building trust and achieving shared outcomes. Whether you’re leading a team or seeking better communication in your personal life, this conversation delivers practical wisdom and fresh ideas you can start using immediately.

David left behind a high-powered career as a Consulting Actuary for Ford, Sony Music, and Chanel—trading Park Avenue boardrooms for a mission to transform lives and businesses. He didn’t just start a coaching business; he built the world’s largest coaching business at the time, ranking #1 on Google for “life coaching”, serving 150,000 coaches globally.

But David’s story is about more than success—it’s about resilience. He’s survived a paraglider collapse and a fractured spine, battled anxiety and depression, and most recently, took on acting in Hollywood! Today, he helps leaders 4X their clarity AND productivity, and to love their life.

You’ll discover:

  • A powerful method for framing difficult conversations with positive intent
  • Why asking for the other person’s perspective first can shift everything
  • How AI tools like WhisperLead can coach you in real-time
  • The link between vulnerability and stronger leadership
  • A practical model for brainstorming solutions collaboratively

Watch the episode:

Listen to the Grow Strong Leaders Podcast on Apple Podcasts
Listen to the Grow Strong Leaders Podcast on Spotify
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Listen to the Grow Strong Leaders Podcast on Pandora
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Leader-team communication and character skills

Grow Strong Character

Dennis E. Coates, Ph.D.

Connect with Your Team Book - Grow Strong Leaders

Connect with Your Team

Dennis E. Coates, Ph.D.,
and Meredith M. Bell
Connect with Your Team Book - Grow Strong Leaders

Peer Coaching Made Simple

Dennis E. Coates, Ph.D.,
and Meredith M. Bell

302: Becoming a Generous Leader

302: Becoming a Generous Leader

302: Becoming a Generous Leader

When you think of the key qualities of an effective leader, what words come to mind? Did you include the word GENEROUS? If not, you will add that word to your list after you listen to this conversation with guest Joe Davis. 

Joe is the author of a fantastic new book, The Generous Leader: 7 Ways to Give of Yourself for Everyone’s Gain. This important book is a must-read for every leader because it touches on so many areas that the best leaders learn and practice. Joe exemplifies the type of leader Meredith is always eager to have as a guest: he’s focused his entire career on growing strong as a leader and helping others realize their potential. 

Joe is a Senior Partner at Boston Consulting Group or BCG. In The Generous Leader, Joe shares a performance review he received that was a game-changer for him: He was told he was not the best at problem-solving solo; but with others, he could solve any challenge. His manager identified his key strength—a person who could connect with others. 

Joe has leveraged that strength in his 35+ years at BCG in roles such as co-founding the Washington, DC, office and leading BCG North America. He is currently Chair of BCG’s Center for Inclusion and Equity and the Board Chair at Whitman College.

You’ll discover:

  • What leaders can do to help others feel seen
  • Why Joe recommends leaders adopt the “practice of perspective taking”
  • How Joe pushes people to be more than they believed possible and addresses times when they diminish themselves
  • How to be an Action Ally and not a Performative Ally
  • Ways to show vulnerability so others more easily connect with you

Watch the episode:

Connect with Joe

    

Listen to the Grow Strong Leaders Podcast on YouTube
Listen to the Grow Strong Leaders Podcast on Apple Podcasts
Listen to the Grow Strong Leaders Podcast on Pandora
Listen to the Grow Strong Leaders Podcast on Spotify
Listen to the Grow Strong Leaders Podcast on Amazon
Listen to the Grow Strong Leaders Podcast on iheartradio

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

275: How Leaders Create Creators at Plastic Bank

275: How Leaders Create Creators at Plastic Bank

275: How Leaders Create Creators at Plastic Bank

What would happen if leaders focused on helping each member of their team create a new way of thinking about themselves and others? David Katz has developed a way of thinking where he sees everything that happens as a gift, including the death of his daughter five years ago. This extraordinary man shares what he’s learned over the past 3 years about himself, life, and his work since his first appearance on this podcast (Episode #98).

You’ll want to take notes as David talks about how leaders can be vulnerable with others, how to create real freedom in your life, and what you can do to help others feel seen. Listen to this conversation more than once if you’d like to extract the full value. It’s packed with treasures!

David is the founder and CEO of Plastic Bank. It’s a remarkable company comprised of a global network of micro-recycling markets. This ecosystem empowers the poor to transcend poverty by collecting and trading plastic waste as a currency. Their global partners include IBM, Shell Energy, SC Johnson, and Aldi.

You’ll discover:

  • Why David sees plastic trash as gold and diamonds
  • The power of your thinking in changing your life
  • How David creates an environment of vulnerability and safety
  • What you can do to help others feel seen
  • Powerful questions David asks candidates to determine if they’ll be a good fit at Plastic Bank

Watch the episode:

Connect with David

        

David’s Resources

Websites

Plastic Bank

TED Talk

The Surprising Solution to Ocean Plastic

Listen to the Grow Strong Leaders Podcast on YouTube
Listen to the Grow Strong Leaders Podcast on Apple Podcasts
Listen to the Grow Strong Leaders Podcast on Pandora
Listen to the Grow Strong Leaders Podcast on Spotify
Listen to the Grow Strong Leaders Podcast on Amazon
Listen to the Grow Strong Leaders Podcast on iheartradio

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

270: Love As a Business Strategy

270: Love As a Business Strategy

270: Love As a Business Strategy

We don’t often hear the word LOVE used when describing the workplace. That’s about to change in this conversation with Jeff Ma and Chris Pitre, as we discuss their Wall Street Journal best-selling book, Love As a Business Strategy.

Written with two other senior leaders at Softway, the four authors identified six core pillars as a result of their journey to create a positive culture in their own company. Each chapter begins with a compelling story about one of the authors and what that individual learned. It’s truly a guidebook for developing the values and related behaviors that empower people to thrive.

Chris and Jeff are both senior leaders at Softway. Chris is Vice President, supporting sales, delivery, HR, and other back office operations. Jeff is Director of Project Management and Quality.

Together, they are co-founders of Culture+, a company with a mission to bring humanity back to the workplace. They teach companies how to create a positive culture based on the pillars described in their book.

You’ll discover:

  • The unforgettable incident that served as a wake-up call to the leadership team at Softway
  • The 6 pillars that form the foundation of a thriving workplace
  • Why they go beyond Reflection and recommend Introspection
  • How to empower someone from a place of vulnerability
  • Why Forgiveness is essential to resolving hurts, disappointments, and other negative emotions

Watch the episode:

Connect with Jeff Ma

  

Connect with Chris Pitre

  

Listen to the Grow Strong Leaders Podcast on YouTube
Listen to the Grow Strong Leaders Podcast on Apple Podcasts
Listen to the Grow Strong Leaders Podcast on Pandora
Listen to the Grow Strong Leaders Podcast on Spotify
Listen to the Grow Strong Leaders Podcast on Amazon
Listen to the Grow Strong Leaders Podcast on iheartradio

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

264: Leading Young Adults and Junior Professionals

264: Leading Young Adults and Junior Professionals

264: Leading Young Adults and Junior Professionals

Often leaders struggle with the best way to develop members of the younger generation entering the workforce. You’ll get great ideas and practical tips for Ariana Tadler in this high-energy conversation. Helping young adults create a successful career is a deep passion project for Ariana, based on her experience as an attorney, business owner, mentor, and mother.

You’ll want to take notes because Ariana drops lots of gems that can guide you in strengthening your relationship with the younger members of your team. Her vulnerability, openness, and curiosity as a leader have helped her build a strong team in her own firm.

Ariana is the founding partner of Tadler Law LLP, a women-owned boutique law firm that offers an array of litigation and legal counseling services. Ariana is one of the leading women litigators in the country. She has 30 years’ experience advocating for consumers and investors against corporate fraud and abuse.

Ariana is recognized as one of the nation’s leading authorities on electronic discovery. She pioneered the establishment of an e-Discovery Practice group within a plaintiffs’ firm structure 20 years ago. She’s also a professional and keynote speaker.

You’ll discover:

  • The 3 core areas Ariana focuses on when mentoring young professionals
  • Why communicating effectively in the workplace is challenging for those in the 18-35 age group
  • How Ariana works with the young people in her firm
  • What she does to help everyone on her team have open, honest conversations
  • Actions Ariana takes to help young adults develop into strong leaders

Watch the episode:

Connect with Ariana

    

Ariana’s Website

Tadler Law LLP

Listen to the Grow Strong Leaders Podcast on YouTube
Listen to the Grow Strong Leaders Podcast on Apple Podcasts
Listen to the Grow Strong Leaders Podcast on Pandora
Listen to the Grow Strong Leaders Podcast on Spotify
Listen to the Grow Strong Leaders Podcast on Amazon
Listen to the Grow Strong Leaders Podcast on iheartradio

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill