270: Love As a Business Strategy

270: Love As a Business Strategy

270: Love As a Business Strategy

We don’t often hear the word LOVE used when describing the workplace. That’s about to change in this conversation with Jeff Ma and Chris Pitre, as we discuss their Wall Street Journal best-selling book, Love As a Business Strategy.

Written with two other senior leaders at Softway, the four authors identified six core pillars as a result of their journey to create a positive culture in their own company. Each chapter begins with a compelling story about one of the authors and what that individual learned. It’s truly a guidebook for developing the values and related behaviors that empower people to thrive.

Chris and Jeff are both senior leaders at Softway. Chris is Vice President, supporting sales, delivery, HR, and other back office operations. Jeff is Director of Project Management and Quality.

Together, they are co-founders of Culture+, a company with a mission to bring humanity back to the workplace. They teach companies how to create a positive culture based on the pillars described in their book.

You’ll discover:

  • The unforgettable incident that served as a wake-up call to the leadership team at Softway
  • The 6 pillars that form the foundation of a thriving workplace
  • Why they go beyond Reflection and recommend Introspection
  • How to empower someone from a place of vulnerability
  • Why Forgiveness is essential to resolving hurts, disappointments, and other negative emotions

Watch the episode:

Connect with Jeff Ma

  

Connect with Chris Pitre

  

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

264: Leading Young Adults and Junior Professionals

264: Leading Young Adults and Junior Professionals

264: Leading Young Adults and Junior Professionals

Often leaders struggle with the best way to develop members of the younger generation entering the workforce. You’ll get great ideas and practical tips for Ariana Tadler in this high-energy conversation. Helping young adults create a successful career is a deep passion project for Ariana, based on her experience as an attorney, business owner, mentor, and mother.

You’ll want to take notes because Ariana drops lots of gems that can guide you in strengthening your relationship with the younger members of your team. Her vulnerability, openness, and curiosity as a leader have helped her build a strong team in her own firm.

Ariana is the founding partner of Tadler Law LLP, a women-owned boutique law firm that offers an array of litigation and legal counseling services. Ariana is one of the leading women litigators in the country. She has 30 years’ experience advocating for consumers and investors against corporate fraud and abuse.

Ariana is recognized as one of the nation’s leading authorities on electronic discovery. She pioneered the establishment of an e-Discovery Practice group within a plaintiffs’ firm structure 20 years ago. She’s also a professional and keynote speaker.

You’ll discover:

  • The 3 core areas Ariana focuses on when mentoring young professionals
  • Why communicating effectively in the workplace is challenging for those in the 18-35 age group
  • How Ariana works with the young people in her firm
  • What she does to help everyone on her team have open, honest conversations
  • Actions Ariana takes to help young adults develop into strong leaders

Watch the episode:

Connect with Ariana

    

Ariana’s Website

Tadler Law LLP

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

254: What Dr. Mark Goulston Is Dying to Tell You

254: What Dr. Mark Goulston Is Dying to Tell You

254: What Dr. Mark Goulston Is Dying to Tell You

How would you respond if you learned you had an illness that is likely to shorten your life? My guest Dr. Mark Goulston got that news, and it was a major wake-up call for him. He was inspired to create a series of videos on YouTube called, “I’m Dying to Tell You.”

This is a conversation you’ll want to listen to multiple times because it’s packed with so much life wisdom. Mark shares specific ways you can deepen the important relationships in your life…because, in the end, relationships are what matter most.

Mark is the host of the popular My Wakeup Call Podcast and the author of the best book you’ll ever read on the topic of listening, Just Listen.

You’ll discover:

  • The power of true vulnerability in strengthening relationships
  • How to approach a loved one if you’ve been too busy to listen to them
  • Why it’s important for you to be the one to start a conversation
  • The key question an executive can ask of every employee to create a positive culture change
  • How to use HUVA when you’re in a conversation so the other person feels uplifted afterwards

Watch the episode:

Connect with Mark

      

Mark’s Resources

Website

Mark Goulston

Books

Just Listen

Talking to Crazy

Podcast

My Wakeup Call

YouTube Channel

I’m Dying to Tell You

 

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

226: Building Trust and Accomplishing the Seemingly Impossible

226: Building Trust and Accomplishing the Seemingly Impossible

226: Building Trust and Accomplishing the Seemingly Impossible

Is there something you’d love to have but think it’s impossible for you to achieve? Listen to this inspiring conversation with Kimberly Wiefling, and you’ll likely see ways that you can, in fact, create what you want. Along the way, you’ll discover how the best leaders build trust with their teams through vulnerability.

Kimberly is the founder of Wiefling Consulting, and cofounder of Silicon Valley Alliances. She’s also the author of the globally popular book Scrappy Project Management: The 12 Predictable & Avoidable Pitfalls Every Project Faces. Her latest book, Turning Ideas Into Impact, is an anthology with 15 other Silicon Valley consultants.

Kimberly’s superpower is turning managers into leaders and groups into true teams who can achieve together what seems “impossible” but is merely difficult. She’s been described as a “force of nature,” and she’s determined to use that force to make a significant positive impact on our world.

You’ll discover:

  • The key differences between managers and leaders
  • What Kimberly did wrong when she managed teams early in her career
  • Differences in the cultures of a typical Silicon Valley company compared to one in Japan
  • How Kimberly helps leaders and teams believe the impossible is actually possible
  • The importance of structuring the work environment to reinforce the culture

Watch the episode:

 

Connect with Kimberly

      

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

159: How to Identify the Mouse in the Room

159: How to Identify the Mouse in the Room

159: How to Identify the Mouse in the Room

We all know about the “elephant in the room.” But what about those less obvious thoughts and feelings you might be having?

My guest David Wood describes them in his captivating new book, The Mouse in The Room – Because the Elephant Isn’t Alone. You won’t want to miss out on the mice he names during our conversation…and the simple 3-D process you can use to determine if you want to bring them up.

We’re at a time when our world needs more vulnerability, transparency, and connection. David’s experiences make him the ideal person to teach us how to do that. He built the world’s largest coaching business and coached thousands of hours in 12 countries, and he’s advised business owners and leaders. The Mouse in The Room can be a powerful guide to fostering more connection, influence, and understanding with the people who matter to you, both at work and at home.

You’ll discover:

  • What “mouse naming” is and why it’s important for your wellbeing
  • What Toleration Mouse and Desire Mouse are connected to
  • Why we tend to hide our mice…from ourselves and from others
  • The impact that self-esteem has on our ability or willingness to identify mice and talk about them
  • How to receive a mouse from someone else without getting defensive

Watch the episode:

 

Connect with David

        

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill