185: From College Professor to Developer of Leaders

185: From College Professor to Developer of Leaders

185: From College Professor to Developer of Leaders

What’s it like to discover your true calling? Laura Coons, Ph.D., began her career teaching at the college level and then transitioned to the corporate world…and that’s where she found true joy. Laura bubbles over with enthusiasm when talking about her work, and you’ll hear that in our conversation.

Laura is the Senior Director of Learning at Frontdoor, a company that’s on a mission to make home ownership simple. Throughout her career there’s been the thread of servant leadership. She’s truly passionate about her role as a leader and committed to the development of future leaders.

You’ll discover:

  • Why Laura made the transition from higher education to the corporate world
  • The adjustments she needed to make to be successful in that new environment
  • The most important aspect of a leader’s role with members of their team
  • Three pillars that are the foundation for a strong, effective leader
  • How Laura has grown as a leader over the years

Watch the episode:

 

Connect with Laura

Laura’s Resources

Website

Frontdoor

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

173: Hire the Right People and Reduce Turnover

173: Hire the Right People and Reduce Turnover

173: Hire the Right People and Reduce Turnover

What if you could reduce turnover to 5% or less? My guest Jaime Jay has done that in his own company because he makes sure he hires the right people.

Jaime is the founder and managing director of Bottleneck Distant Assistants. Since 2006 his company has been sourcing Distant Assistants from the Philippines. They support entrepreneurs, solopreneurs, C-level executives, founders, and other professionals who are doing the wrong things so they can focus on their best work instead.

Jaime is a U.S. Army veteran and the author of the book, Quit Repeating Yourself. His life has been quite the adventure, and you’ll be inspired by the values he’s built into his company and that he and his team live by every day.

You’ll discover:

  • How Jaime went from being homeless 3 times to running a successful multi-million dollar business
  • The #1 question Jaime asks a candidate and why he does it
  • The 4 questions Jaime asks people on his team that prepare them to make sound decisions
  • The one word Jaime’s team is studying this year…and what they’re doing to make it part of their culture
  • Why Jaime likes to create a Ripple Effect

Watch the episode:

 

Connect with Jay

        

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill