197: Hunting Discomfort No Matter What

Are you committed to achieving what you want in life #NoMatterWhat? Sterling Hawkins is on a mission to help more people do just that. In his interview, we talk about the five practices you can adopt to get results regardless of the circumstances you may be facing.

Sterling serves as CEO and founder of the Sterling Hawkins Group, a research, training, and development company focused on unlocking human and organizational potential. He has been seen in publications like Inc., Fast Company, The New York Times and Forbes and recently released the best-selling book Hunting Discomfort: How to Get Breakthrough Results in Life and Business No Matter What. I highly recommend you pick up a copy ASAP, then study and apply the 5 practices.

You’ll discover:

Why Sterling recommends hunting for discomfort instead of avoiding it
The 5 practices from his book that empower you to achieve greater success and joy
The impact of the “Get a Tattoo” practice on your commitment to a desired result
How “Building a Street Gang” can take your results to the next level
What Surrender really means when applied to all areas of your life

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Sterling’s Resources

Website

Sterling Hawkins

Hunting Discomfort Quiz (free)

Book

Hunting Discomfort: How to Get Breakthrough Results in Life and Business No Matter What

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196: How Merck Is Building a Culture of Learning

What does it take to transform learning and development in a big pharmaceutical company? Johann Laville shares the three gaps that existed at Merck and what they’re doing to build a powerful learning culture. You’ll love hearing Johann’s passion and enthusiasm for all aspects of this undertaking…and you’ll gain important insights about what’s possible when everyone from the executive suite on down is committed to making the transformation a reality.

Johann is the Chief Learning Officer in Global Learning & Development at Merck & Co., Inc. where he ensures that learning solutions and innovations are aligned with the company’s mission to save and improve lives. He has more than 20 years of experience leading large global teams with a focus on furthering business transformation as well as defining and launching innovative user experiences.

You’ll discover:

The 3 gaps Merck is addressing in its “transformation of learning”
What Johann and his team are doing to build a strong culture of learning
How Merck is resolving issues around the Journey of Leadership across all departments
The onboarding process in place for new hires to help them start their learning journey on Day 1
Key leadership lessons that Johann has learned in his own journey

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Johann’s Resources

Merck & Co, Inc.

Merck’s ESG (Environmental, Social & Governance) Progress Report, 2021/2022

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195: Become the Person You Want to Network With

What thoughts come to mind when you hear the word “networking”? If any of them are negative—or if you wish you could build a stronger network yourself—this episode is for you. My guest Frank Agin is a masterful networker, and he has invested decades in showing others how to do it right. You’ll hear valuable tips around making introductions, the benefits of being a Giver and not a Taker, and what to do at networking events.

Frank is president of AmSpirit Business Connections, which empowers entrepreneurs, sales representatives, and professionals to become successful through networking. He hosts the Networking Rx Podcast that’s packed with insights and interviews related to better business relationships. Frank is also the author of several books, including Foundational Networking, which I highly recommend if you’re interested in learning from a true thought leader around the importance of building professional relationships.

You’ll discover:

What many people get wrong about networking
The elements of foundational networking
Why KNOW, LIKE and TRUST are the keys to building strong business relationships
The infinite power of making introductions
Steps you can take to become effective at networking events

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194: How PEERNOVATION Builds High-Performing Teams

What do CEO peer advisory groups and high-performing teams in organizations have in common? Leo Bottary has worked closely with both, and he’s identified 5 Factors that are essential to their ultimate success. You’ll enjoy learning from his expertise combined with his passion to have a positive impact!

Leo is the founder and managing partner of Peernovation, LLC. He’s a sought-after thought leader, keynote speaker, and workshop facilitator on leadership and maximizing the power of peers in the workplace. Leo is the author of three books, and we focused on his latest one, PEERNOVATION: What Peer Advisory Groups Can Teach Us about Building High-Performing Teams, in this conversation.

You’ll discover:

Why CEO peer advisory groups are so effective
How the principles from those groups apply to teams in today’s organizations
What’s behind Leo’s saying, “The Power of WE begins with ME”
How the 5 Factors work together to create the right results
The importance of celebrating large and small wins as a team

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Leo’s Resources

Website

Leo Bottary

Books

Peernovation: What Peer Advisory Groups Can Teach Us About Building High-Performing Teams

What Anyone Can Do: How Surrounding Yourself with the Right People Will Drive Change, Opportunity, and Personal Growth

The Power of Peers: How the Company You Keep Drives Leadership Growth & Success

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193: ZoomInfo’s Extraordinary Approach to Customer Onboarding & Education

Have you ever invested in technology, only to find yourself frustrated when trying to learn how to use it? Tom Studdert and his team at ZoomInfo have created a new customer experience that ensures their success. Tom shares lots of nuggets you can apply to the onboarding of new clients and employees.

Tom Studdert is the Vice President of Customer Onboarding & Education at ZoomInfo where he oversees the comprehensive onboarding program with a focus on early adoption of the ZoomInfo suite of products. Before joining ZoomInfo, Tom spent 20 years in Higher Education serving as an Assistant Dean of Student Development at Texas Christian University and a Director of New Student Orientation at the University of Southern California.

You’ll discover:

The strengths Tom brought from his experiences in higher education to his role at ZoomInfo
How Tom and his team build scaffolding into all customer education programs
How Customer Education differs from Customer Training and Customer Service
What Tom and his team do to provide extraordinary experiences when onboarding new customers
The values that the CEO models and advocates for everyone in the company

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Tom’s Resources

Website

ZoomInfo

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Mastering the Top 10 Communication Skills

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Peer Coaching Made Simple

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