169: The Power of Compassion and Connection in Healthcare

169: The Power of Compassion and Connection in Healthcare

169: The Power of Compassion and Connection in Healthcare

What does powerful leadership in healthcare look and sound like? My guest Liz Bruno describes the qualities and behaviors that matter most when creating a culture where everyone thrives. You’ll want to catch every minute of this interview because Liz drops wisdom bombs throughout our entire conversation.

Liz is the Vice President and Chief Learning Officer at Baptist Health System in Jacksonville, Florida. She’s an advanced practice psychiatric nurse who’s held leadership positions in learning and development for a number of health systems in the Southeast. Since joining Baptist Health in 2015, Liz and her team have designed and implemented innovative programs in both the clinical and leadership development arenas.

You’ll discover:

  • The distinction Liz makes between empathy and compassion
  • The negative impact that fatigue has on a leader’s behavior
  • Why self-awareness is a critical component of effective leader
  • Why Liz says everyone needs a coach
  • How Baptist Health helps employees connect with each other and with patients

Watch the episode:

Connect with Liz

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

168: Cracking the Leadership Code

168: Cracking the Leadership Code

168: Cracking the Leadership Code

Did you know that only 23% of people think their leaders lead well? How did we get to the point that employees have such low confidence in their leaders?

Alain Hunkins understands what people are looking for, and why the approach of previous generations of leaders is not the answer. He talks in a compelling way about the three C’s that are required—Connection, Communication, and Collaboration. They form the basis of his excellent book, Cracking the Leadership Code.

Alain is CEO of Hunkins Leadership Group, where he helps high achieving people become high achieving leaders.  Over his twenty-year career, Alain has worked with thousands of groups of leaders in 25 countries. Clients include Wal-Mart, Pfizer, General Electric, IBM, and Microsoft.

You’ll discover:

  • The impact on Alain of growing up with two Holocaust survivors (mother and grandmother)
  • What younger workers are looking for—but not getting—from most leaders
  • Why leading with empathy is essential…and the benefits of doing so
  • What gets in the way of leaders communicating well
  • How to identify and acknowledge peak moments to create a positive workplace

Watch the episode:

Connect with Alain

      

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

066: The Five Practices of Particularly Resilient People

066: The Five Practices of Particularly Resilient People

Have you thought of resilience as the ability to “bounce back” from adversity? My guest Dr. Taryn Marie Stejskal provides a much more powerful definition with three elements that allow you to emerge from any challenge enhanced and actually bounce forward. Have pen and paper handy because you’ll want to capture the important insights and practical tips Dr. Taryn Marie shares for developing resilience. She founded Resilience Leadership, where she serves as the Chief Resilience Officer (CRO), leveraging over a decade of research on resilience that gave birth to the empirically-based framework she uses with clients today. She’s a foremost international expert on this topic and is the former Head of Executive Leadership Development at Nike and Global Leadership Development at Cigna.

You’ll discover:

  • Why resiliency is not “bouncing back”
  • A definition that encourages you to flourish, no matter what adversity you face
  • The research that led to Dr. Taryn Marie’s evidence-based model
  • The 5 core practices that resilient people engage in regularly
  • 3 Quick Wins for building resilience

Watch the episode:

 

Connect with Dr. Taryn Marie

        

Connect with Your Team

Mastering the Top 10 Communication Skills

Strong for Performance

Create a Coaching Culture with Learning & Development Programs That Stick