170: How UC Berkeley Transformed Performance Reviews and Built a Coaching Culture

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

Baptist Health in Jacksonville

169: The Power of Compassion and Connection in Healthcare

What does powerful leadership in healthcare look and sound like? My guest Liz Bruno describes the qualities and behaviors that matter most when creating a culture where everyone thrives. You’ll want to catch every minute of this interview because Liz drops wisdom bombs throughout our entire conversation.

Liz is the Vice President and Chief Learning Officer at Baptist Health System in Jacksonville, Florida. She’s an advanced practice psychiatric nurse who’s held leadership positions in learning and development for a number of health systems in the Southeast. Since joining Baptist Health in 2015, Liz and her team have designed and implemented innovative programs in both the clinical and leadership development arenas.

You’ll discover:

The distinction Liz makes between empathy and compassion
The negative impact that fatigue has on a leader’s behavior
Why self-awareness is a critical component of effective leader
Why Liz says everyone needs a coach
How Baptist Health helps employees connect with each other and with patients

Watch the episode:

Connect with Liz

Liz’s Website

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

CRACKING THE LEADERSHIP CODE: Three Secrets to Building Strong Leaders

168: Cracking the Leadership Code

Did you know that only 23% of people think their leaders lead well? How did we get to the point that employees have such low confidence in their leaders?

Alain Hunkins understands what people are looking for, and why the approach of previous generations of leaders is not the answer. He talks in a compelling way about the three C’s that are required—Connection, Communication, and Collaboration. They form the basis of his excellent book, Cracking the Leadership Code.

Alain is CEO of Hunkins Leadership Group, where he helps high achieving people become high achieving leaders. Over his twenty-year career, Alain has worked with thousands of groups of leaders in 25 countries. Clients include Wal-Mart, Pfizer, General Electric, IBM, and Microsoft.

You’ll discover:

The impact on Alain of growing up with two Holocaust survivors (mother and grandmother)
What younger workers are looking for—but not getting—from most leaders
Why leading with empathy is essential…and the benefits of doing so
What gets in the way of leaders communicating well
How to identify and acknowledge peak moments to create a positive workplace

Watch the episode:

Connect with Alain

Alain’s Resources

Website

Alain Hunkins

Book

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

167: How to Prioritize Civility in a Divisive World

What does it take to create a workplace where civility is a core value that’s lived every day? Sejal Thakkar tackles this topic head-on with clients, based on her experience as a former employment law attorney for corporations and as a human being who’s been on the receiving end of uncivil behavior.

Sejal is on a mission to educate and empower people to create a world where everyone is treated with dignity and respect. She’s a 2x TEDx speaker shedding light on two vital topics: “The Pain, Power, and Paradox of Bias” and “How to Harness the Power of Exclusion and Go from Longing to Belonging.”

Sejal is the Founder and Chief Civility Officer at TrainXtra, where she helps leaders create positive, safe, and respectful workplaces through customized training and coaching.

She’s also responsible for cultivating a people-first culture at Nobody Studios.

You’ll discover:

The distinction Sejal makes between “civility” and “respect”
How a company can make civility a core value and bring it to life
Why it’s important to become aware of your own unconscious biases
The HAT strategy that encourages people to examine their biases
Subtle micro-aggression words and behaviors that undermine inclusion

Watch the episode:

Connect with Sejal

Sejal’s Resources

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

166: Know Better. Be Better.

Can you imagine what it’s like to grow up in a home with a famous father and travel the world meeting celebrities and leaders of other countries? As the son of Hall of Fame boxer Sugar Ray Leonard, Ray Leonard Jr doesn’t have to imagine it. He lived it.

Ray Jr lives by a four-word creed taught to him by his grandfather: “Know better. Be better.” And he practices this every day as he strives to be 1% better than the day before. You’ll love the simple routine he follows each evening to assess his day and reinforce the positive things he’s done.

Ray Jr is a top motivational keynote speaker, radio host, actor, and award-winning business executive. He’s also a serial entrepreneur with experience in starting and running multiple businesses. He’s the CEO of Ovationz, a start-up company focused on matching virtual event planners with speakers who can serve their audiences.

You’ll discover:

Life lessons Ray Jr learned from his father and still applies today
What he’s committed to teaching kids in his role as a youth sports coach
A sports figure Ray Jr has admired his entire life
Insights that can help you become a more effective leader at work and at home

Watch the episode:

Connect with Ray

Ray’s Websites

Ray Leonard Jr

Ovationz

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill