078:  How Giftology Can Transform Your Business and Relationships

078: How Giftology Can Transform Your Business and Relationships

Ever wonder what kind of gifts would be most memorable and appreciated? My guest John Ruhlin reveals the Who, What, When, Where and How of gift-giving, based on his bestselling book, Giftology. John is the world’s leading authority in maximizing customer loyalty through radical generosity. He’s developed a system of using generosity to gain access to elite clients and generate thousands of referrals. This is a must-listen episode if you want to know how to select the right gifts and start getting referrals without asking!

You’ll discover:

  • Why “radical generosity” leaves a lasting impression
  • Two types of gifts you should never give
  • Who you need to consider (besides your point-of-contact) when you send a gift
  • Tips for getting referrals without asking

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077: How to Be a Remarkable Remote Leader

077: How to Be a Remarkable Remote Leader

What changes have managers needed to make to lead remote teams during the pandemic? My guest Wayne Turmel Wayne is the co-founder of the Remote Leadership Institute, and author or co-author of 12 books including The Long-Distance Leader: Rules for Remarkable Remote Leadership, which he wrote with Kevin Eikenberry. Wayne has spent 25 years in the leadership and communication skills space, the last 15 specializing in virtual communication and remote work.

You’ll discover:

  • The biggest concerns that leaders have about remote workers
  • What adjustments managers and workers alike have needed to make
  • The impact of isolation and loneliness on performance
  • How to shift from transactional calls to in-depth conversations that reveal potential issues and needs
  • How technology both facilitates and interferes with communication and productivity

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Mastering the Top 10 Communication Skills

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Create a Coaching Culture with Learning & Development Programs That Stick

076: Create a Powerful Personal Brand for Your Business

076: Create a Powerful Personal Brand for Your Business

Are you clear about the message that your personal brand communicates to potential clients? My guest Ben Baker has literally written the book on this, and he shares valuable insights that will help you clarify your message. We also discuss actions to take when dealing with a crisis like the pandemic. Ben is the president of Your Brand Marketing, an Employee Engagement Consulting firm.  For nearly 25 years, he’s been helping companies, and the people within them understand and communicate their unique value to others. He’s also the author of two books, Powerful Personal Brands: and his latest one, Leading Beyond a Crisis. His latest project is Podcast Host for Hire, providing a done-for-you service for companies that want to have a podcast.

You’ll discover:

  • What “personal brand” is and why that’s important for your business
  • How to create an unforgettable experience before and after your clients buy
  • What a company needs to create beyond a mission, vision and values statement
  • How to create a compelling story to make your brand memorable
  • Why it’s important to reach out to current clients during a crisis

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Mastering the Top 10 Communication Skills

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075: Understand Personality to Connect with Others

075: Understand Personality to Connect with Others

Do you ever have conflicts with people who don’t think or act like you? This episode is for you. My guest Merrick Rosenberg has studied personality differences for the past 25 years and knows a thing or two about this topic! Merrick created a unique model for teaching the DiSC behavior styles that’s easy to remember and apply. We had a great conversation about recognizing another person’s personality preferences and adapting your approach to reduce conflict and enhance communication.

You’ll discover:

  • Why Merrick replaced DiSC with the names of four birds
  • The difference between “behavior style” and “personality.”
  • How to recognize a person’s personality even if you just met them
  • Ways to adapt your approach or presentation to address all four styles

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Mastering the Top 10 Communication Skills

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074: Work On Your Game

074: Work On Your Game

Would you like to take your performance to the next level? My guest Dre “All Day” Baldwin has learned what it takes to do just that. Since 2005, Dre has built a content publishing empire! Since 2006, he’s produced 7,000+ YouTube videos with more than 73 million views. He’s authored 27 books and has given 4 TED talks. In this interview we discuss his latest book, Work On Your Game, and the four principles that have guided his actions since college. You’ll love Dre’s passion, substance and stories!

You’ll discover:

  • The importance of understanding The Third Day as it relates to discipline
  • Why asking “Who do I need to BE?” Is such a powerful question in developing confidence
  • How mental toughness served Dre in his goal to be a professional basketball player
  • Ways you can use personal initiative to achieve the results you want

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Connect with Dre “All Day” Baldwin

        

Connect with Your Team

Mastering the Top 10 Communication Skills

Strong for Performance

Create a Coaching Culture with Learning & Development Programs That Stick