177: The Importance of Letting Go for a Leader

177: The Importance of Letting Go for a Leader

177: The Importance of Letting Go for a Leader

Would you have the courage to make the necessary changes if you realized your company or team was no longer working the way you’d hoped? Jonathan Keyser faced that challenge in his company, and he had the awareness and courage to tackle it head-on.

In this riveting conversation, Jonathan shares the struggles he experienced in identifying the changes that were needed, acknowledging his contributions to the situation, and the three core lessons he learned. You’ll connect with his transparency and vulnerability as he shares the process of transitioning from Keyser 1.0 to Keyser 2.0.

Jonathan is the founder of Keyser, one of the most innovative and trustworthy commercial real estate firms in the country. Along with their international partners, they have more than 560 people on their team worldwide. Jonathan’s efforts to change the business world through selfless service are reflected in his content, thought leadership, and the level of excellence he holds his team to within Keyser.

You’ll discover:

  • What caused Jonathan to realize he needed to make changes in his company
  • Why key problem areas were all based on misalignment
  • The key question he asked himself to determine which employees should stay…and which should move on
  • How Jonathan learned how to “do less and receive more.”

Watch the episode:

 

Connect with Jonathan

    

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Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

176: How Michelin’s ICARE Model Creates Open Communication

176: How Michelin’s ICARE Model Creates Open Communication

176: How Michelin’s ICARE Model Creates Open Communication

How does a company with 100,000+ employees worldwide create a culture that everyone buys into…and more importantly, lives by? Marie-France Lechasseur explains how Michelin’s ICARE Model provides a common ground for the way people treat each other across the organization. You can feel her passion around these shared values and behaviors throughout our conversation! ICARE is an acronym for Inspiring, Create Trust, Awareness, Results, and Empowerment.

Marie-France is a Human Resources Business Partner and also a competency Director in Learning & Development at Michelin. She’s been on the team that’s helped bring ICARE to life within Michelin and with companies they’re acquired.

You’ll discover:

  • The importance of customizing content delivery for training programs
  • Differences in the preferred learning modes of different generations
  • Why employees in an acquired company quickly embraced the ICARE model
  • How the ICARE model provides a common set of values for having more productive conversations
  • How Marie-France applied the model with her future boss

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Connect with Marie-France

  

Marie-France‘s Resources

Website

Michelin

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

175: FedEx: A Company Preparing Its People for the Future

175: FedEx: A Company Preparing Its People for the Future

175: FedEx: A Company Preparing Its People for the Future

What if a company prepared upcoming leaders for their new roles and set them up for success on Day 1? That’s just one of many ways FedEx takes care of its people. My guest Tamera Maresh-Carver describes with great enthusiasm the programs and benefits in place to ensure everyone has an opportunity to advance their career.

Tamera is the Managing Director of Employee Development, Innovation, and Organizational Strategy at FedEx Express. Her responsibilities include global leadership development, employee development, and organizational effectiveness.  She’s been with the company since 1998 when she started as a courier and advanced into leadership roles in 2003. Tamera has won the most prestigious award that FedEx bestows three times. She truly is a superstar as you’ll see in our conversation!

You’ll discover:

  • The alternative approach FedEx has taken to replace a Hustle Culture
  • What leaders are doing to create psychological safety for everyone
  • Why the On Deck Management Training includes mentoring and coaching
  • Benefits that reduce turnover and create opportunities for employee advancement
  • The partnership with University of Memphis that results in employee retention

Watch the episode:

Connect with Tamera

  

Tamera’s Resources

Website

FedEx

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

174: The Cost of Not Paying Attention

174: The Cost of Not Paying Attention

174: The Cost of Not Paying Attention

Did you know that 91% of employees report that their manager doesn’t listen to them? Janine Hamner Holman shares this startling statistic along with many others in a conversation that will convince you why listening should be the #1 skill that’s taught, practiced, and mastered in the workplace.

Janine is an internationally recognized speaker, author, and expert on conscious leadership, DE&I, organizational development, neurobiology, and what it takes to attract and retain world-class talent. As CEO of the J&J Consulting Group, she brings more than 30 years’ experience to her work with purpose driven CEOs and executive teams to help them create courageous, high-performance organizations. Janine is also the host of an outstanding podcast, The Cost of Not Paying Attention.

You’ll discover:

  • How Janine helps clients integrate DEI into their culture so it’s not viewed or experienced as a “program”
  • The shared challenges that all organizations face, no matter what the size
  • What Janine has learned about brain science…and ways she applies that knowledge in her work with clients
  • The top 3 reasons people give for leaving their employer
  • Advice for attracting and retaining superior talent

Watch the episode:

Connect with Janine

  

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill

173: Hire the Right People and Reduce Turnover

173: Hire the Right People and Reduce Turnover

173: Hire the Right People and Reduce Turnover

What if you could reduce turnover to 5% or less? My guest Jaime Jay has done that in his own company because he makes sure he hires the right people.

Jaime is the founder and managing director of Bottleneck Distant Assistants. Since 2006 his company has been sourcing Distant Assistants from the Philippines. They support entrepreneurs, solopreneurs, C-level executives, founders, and other professionals who are doing the wrong things so they can focus on their best work instead.

Jaime is a U.S. Army veteran and the author of the book, Quit Repeating Yourself. His life has been quite the adventure, and you’ll be inspired by the values he’s built into his company and that he and his team live by every day.

You’ll discover:

  • How Jaime went from being homeless 3 times to running a successful multi-million dollar business
  • The #1 question Jaime asks a candidate and why he does it
  • The 4 questions Jaime asks people on his team that prepare them to make sound decisions
  • The one word Jaime’s team is studying this year…and what they’re doing to make it part of their culture
  • Why Jaime likes to create a Ripple Effect

Watch the episode:

 

Connect with Jay

        

Connect with Your Team

Mastering the Top 10 Communication Skills

Peer Coaching Made Simple

How to Do the 6 Things That Matter Most When Helping Someone Improve a Skill