052: Preserve Dignity and Build Trust by Helping Others Save Face

052: Preserve Dignity and Build Trust by Helping Others Save Face

052: Preserve Dignity and Build Trust by Helping Others Save Face

by Maya Hu-Chan

Do you know how to create strong relationships with people from different cultures? My guest Maya Hu-Chan is an expert on this topic, and she describes it in terms of “saving face.” You’ll learn that this term goes much deeper than helping someone avoid embarrassment and what it looks like in action. Maya is an internationally recognized speaker, author and Master Certified Executive Coach, specializing in global leadership, diversity, inclusion and cross-cultural management. She’s the author of an outstanding new book, Saving Face: How to Preserve Dignity and Build Trust, and we focus on several ideas from her book in this conversation.

You’ll discover:

  • The 3 aspects of “Face” and why they matter
  • How using face is a type of social currency
  • What leaders can do to ensure they help build and save face with the people on their team
  • Examples of leaders who have helped someone save face—and the benefits for both parties

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Connect with Maya

        

051: Become the Key Person of Influence in Your Field

051: Become the Key Person of Influence in Your Field

051: Become the Key Person of Influence in Your Field

by Frank Mulcahy

Would you like to become the key person of influence with your ideal clients? My guest Frank Mulcahy has achieved this goal, and in this interview he gives you the exact steps for achieving this status yourself. Frank is a best-selling author, international speaker and coach. His entrepreneurial journey has included high’s and low’s; he lost more than $5 million in one venture, then came back to build a highly successful speaking career, where he is in high demand globally. Bring a notepad when you listen to this episode because Frank drops a lot of gems along the way.

You’ll discover:

  • How Frank defines a “sabbatical” and why it’s critical to build it into your schedule
  • The questions to ask yourself during a sabbatical to achieve breakthrough ideas and solutions
  • The 5 key steps you need to complete in sequence in order to become a Key Person of Influence
  • How Frank made the shift from local to international speaker
  • What event organizers want to know…that most speakers miss

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050: Sales Is Not a Dirty Word

050: Sales Is Not a Dirty Word

Are your sales skills at the level they need to be? My guest Steve Heroux speaks openly about what’s wrong with much of the sales training offered today and what he’s doing to address it. Steve is Founder and CEO of Victory Selling, and he uses a unique tool called the Sales DNA Test to help anyone in a sales role, including business owners, to identify the real factors that are holding them back. Steve was #1 producer with Aflac and CUTCO Cutlery, so the insights he shares in this episode are based on his experiences “in the trenches.” You’ll love his positive energy and passion for this topic!

You’ll discover:

  • Why Steve was an unlikely candidate for success in sales yet became the #1 producer in two big companies
  • The reason a one-size-fits-all approach to selling doesn’t work
  • Critical pieces that are missing from most sales training programs
  • The three traits essential if you want to make more sales

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049: How Music Can Enhance Team Development and the Transfer of Training

049: How Music Can Enhance Team Development and the Transfer of Training

049: How Music Can Enhance Team Development and the Transfer of Training

by Dr. Pelè

How do the principles in music apply to work teams? My guest Dr. Pelè explains this clear connection in our conversation and in his new book, The 7 Songs of a Successful Team. Dr. Pelè blends his passion for music with his purpose to help leaders and teams achieve the success they seek, and you’ll feel his enthusiasm for both topics in this interview! You’ll also find out how you can listen to the songs that are part of each chapter in the book – the story will come to life, and you’ll love the melody and lyrics.

You’ll discover:

  • The difference between Emotional Literacy and Emotional Intelligence
  • The elements of Harmony that are essential in music and in a team
  • How “Profitable” and “Happiness” work together to create a harmonious team
  • Why music-based training is uniquely designed to make training stick

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048: MIC SWAP: Create a Coaching Culture That Leads to High Performance

048: MIC SWAP: Create a Coaching Culture That Leads to High Performance

048: MIC SWAP: Create a Coaching Culture That Leads to High Performance

by Meredith Bell

​In this special episode, we have a “mic swap.” Former guest Angela Cusack interviews Meredith Bell about her new book, Strong for Performance: Create a Coaching Culture with Learning & Development Programs That Stick. Meredith kicks off by revealing the famous Star Wars actor she was friends with in high school! We then turned our discussion to more serious topics, like what’s required to change behavior for the long-term. Meredith describes a four-step roadmap that organizations can use to create an environment where people love to come to work, contribute their best efforts and achieve high levels of performance.

You’ll discover:

  • The famous Star Wars actor that Meredith knew in high school
  • Why Meredith wrote her book and the impact she wants it to have on organizations
  • The one element missing from most learning and development programs that results in a lack of long-term impact
  • A proven three-step process for rewiring the brain for a new skill or habit
  • Why a support system and accountability coach are key components for improving a skill

Watch the episode:

 

Connect with Meredith